Accessible Hotels in To-katta

The location was absolutely breathtaking, we visited in autumn but I'm already planning my next visit for winter! The staff were so lovely and accommodating, not everyone spoke perfect english but they make a genuine effort to make us feel welcome none the less. I loved the onsen, we used the private and public facilities and found them so relaxing. We ate in the restaurant every morning and once for dinner, the food was so well done and we loved getting a taste of the local cuisine. Seriously 10/10 its not the cheapest stay but it is worth the price.

Everything was better than expected!

We thoroughly enjoyed our stay. Having stayed at Zao Onsen thirty years ago when I worked in Japan, I wanted to share the Zao Onsen experience with my husband, and chose this hotel on the basis of the photos and reviews on Booking.com. On arrival, it all seemed very familiar. After experiencing the onsen bath, and the location of our room, I'm quite sure I had chosen the same hotel where I stayed back then! Obviously it has been quite recently refurbished, but there are some parts that don't change so much. We opted to have dinner at the hotel, which was excellent. Due to some confusion about exactly where the Z90 bus for Zao Onsen left Yamagata city,we missed the bus we wanted to take, so arrived around 6.45pm. (According to Google Maps, we could catch the Z90 from a stop about 50 yards from our previous hotel, but the reception staff there insisted we had to go to Yamagata station... so we missed the bus by one minute. After an hour and a half wait for the next one, the first stop after Yamagata station was, yes, you guessed it, 50 yards from our previous hotel!) As dinner is set out with fresh ingredients to be cooked at your table, you can't be later than 7pm. There is a shuttle bus from the hotel to Zao bus termius, but we didn't know about it, so walked to the hotel. Unfortunately, the short cut route we had planned was closed due to road works, so it was a much longer, and steeper, walk. The next morning, we got the shuttle bus to the bus terminus to return to Yamagata city. The onsen is really wonderful. Zao has a very special PH balance to the water. The bath at this onsen is superb.

Nice traditional Japanese ryokan. Spacious room, nice and helpful staff, mountain view, and great location in Zao onsen. The downside is the hotel is so great we don’t want to go out and explore the town.

The hospitality of the staff is the best, they are friendly and helpful. The location of the report is great , just opposite the ski resort

Very nice and warm welcome! Able to book for their shuttle from Sendai Station through booking.com chat. Easy communication! Room was extremely spacious and nice! The indoor and outdoor onsen is also nice! Food was good as well. The souvenir shop had quite variety of items to buy too!

The hotel was lovely and staff were excellent. Great location and an easy walk to the ski field and village for dinner. I stayed in a traditional Japanese room and the view of the village was beautiful. The staff were always helpful and very friendly. Highly recommend.