Hotels near Playa del Carmen National Airport - PCM, Playa del Carmen

Checked out early as couldn’t stay here any longer. Tried to raise a complaint with the duty manager and was treated worse after doing so. Food is bad and you have to Que to get into the buffet restaurant because they claim they are not busy due to low season so not opening up all of the restaurant. Oh and you get charge £150 if you loose your room key.

Safer than advertised in uk. Police around every corner but we don’t believe they need to be there. Lots of friendly people. It’s a little off putting that store holders shout at you to go in their shops but I suppose they want the customers. I’m just not into being dragged into shops, I like to choose where I go in. Most shops are selling the same items too

We love this hotel. Just a short walk to a fantastic beach. They let us borrow two folding beach chairs and they supply beach towels. We stayed in Apartment #7. It was quite large, amply cooking supplies in the kitchen, clean and comfortable. We will return.

The staff was very friendly and helpful. Room was very clean. I liked that the rooms were cleaned twice a day. The food was very good. Only lacking was night activities and they need to play American and Caribbean music in the club.

The main Playa del Carmen beaches ( Mamitas Beach, Pelicanos Beach and the one next to the Ferries are very very narrow as the sea is rapidly eroding them; thus there is very little space to sit and wherever you are, you will have locals playing loud music on their portable music players. A really beautiful wide beach with a jungle backdrop is the Coco beach which is about 2 miles long and easily accessible. The other very good beach is Playacar beach which is also long and wide but has hotels between the palms, the whole way along.

It's a tourist trap. Everyone is trying to sell you something, even young children (it's non-stop haggling). The beach is brown and smelly from the enormous amount of seaweed. Cancun or Riveria Maya are much better choices.