Hotels near Trenton-Mercer Airport - TTN, Philadelphia

NO HEAT IN THE BATHROOM POOR QUALITY OF HAND SOAP SHOWER HEAD TO HIGH JUST RIGHT IF YOUR 7FT TALL JACUZZI IN THE TUB DIDN'T WORK COULD NOT FIND A WAY TO TURN IT ON NO INSTRUCTIONS FOR THAT EITHER ROOM WAS EXCELLENT EXCEPT FOR HEATER TOOK ALL NIGHT TO FIGURE OUT HOW TO SET THE TEMP AND FAN NO INSTRUCTIONS EITHER

Look im going to be honest. My experience was horrible, but it was during a bad situation. The property and location aren't bad. The staff were also nice for basic things. They just weren't prepared to deal with the response to a weather emergency. I have a deeper concern with the corporate structure as they were very comfortable directing people in a though situation to other in network properties but seems to have zero coordination when it came to addressing fees that we were told would be waived.