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Experience highlights Sarah in the concierge team. She made our honeymoon so special. Her work ethic and kindness is more than extraordinary. Special thank to the hotel team that we could enjoy the pool view suite instead of the avenue view suite. We are really grateful for it. Housekeeping team are fantastic as well. Team member beyond expectations? Yes, Sarah in the concierge team. She is phenomenal. We’ve had so many questions during our stay and she was really helpful all the time. She is the main reason that we enjoyed our stay so much. Further comments Loved the new old money styled umbrellas at the pool area. Great design. The 100 years old brand is on spot.

the service is amazing. the hotel is beautiful with great location.

comfortable, clean and nice staff

buffet at breakfast. Pan de qejou to ride the bikes along the beach the service at the beach (chairs, towerls) and the kindness of the beachboy i loved the roof top and the bar. Staff very friendly

Great and safe location and amazing staff at reception, restaurant and cleaners. The reception staff was also very helpful with all my questions and helped me organise an amazing trip. I had a huge size room.

Very nice, clean hotel, great location. Stuff polite and helpful, speak excellent English.

The location and staff couldn't be better. Excellent breakfast with some different dishes every day. The view from the pool deck is wonderful with views from Leblon to Red (devil's) beach and right in front of Arpoador beach. We had a nice view of the park next to us that provides a short cut to Arpoador beach. All of the staff was helpful but in particular Cristiane Alexandre. She knew all the best options on how to get me to the Salgueiro Samba School practice and as a result I had an experience of a lifetime attending the high energy samba of my favorite Samba school! This is probably the safest version of this type of event as you have a shuttle or private car directly to the event and the event is not inside or nearby the slums. Moreover Salgueiro invites other samba schools regularly so you may get to see 2 if you're willing to stay later than 1AM. I also had the need of a plug adapter late on Saturday to do some remote work. Nothing was open to buy one but Cristiane was resourceful and though they didn't have one at the front desk she found someone that delivered me an adapter and I was able to meet my work deadline. Finally when Kiwi.com sent me an email telling me that our flight had been changed forward by 1 day (I received the email ~ 2h before my flight but didn't see it till 1h before the new flight time) she once again helped me locate the proper number to call of the airline (Kiwi never again) and I was able to get my original flight back. If you can stay at Arena Ipanema hotel do it. It's walking distance to many good bar/restaurants and fairly safe given the continued and very visible presence of police in the area (including mounted police in the park).

Clean room with great organising furniture.

Best location, comfortable bed, very good Breakfast and best reception staff.

View was amassing, breakfast was very good too,