Hotels in the United Arab Emirates

Excellent Hotel, superior service.Very clean. The staff was very friendly and kind, always willing to help. I especially want to mention the F&B staff, restaurant area manager, Kristina, and our waiter, Shahabas.

The staff was very friendly and helpful esp Shahed who assisted me so well. The overall vibe and aesthetics of hotel are really good. They have 5 star services and facilities.

Amazing design, space and facilities

The hotel itself is fantastic from all points of view, such as location, rooms, cleanliness and kindness. It stands out without a doubt for its exceptional and efficient staff. Mujahid from the restaurant in particular, with his affability, is a superlative note that crowns this UNFORGETTABLE stay of mine. THANKS TO ALL

How can you just describe in few words when you found your SOUL PLACE? This place is just amazing, beautiful beduin suite with full privacy and absolutely georgous view. But what is making this place different than any other places are people..staff. The atmoshere they were able to create is incredible. You literally feel like you are at home with your own family and friends. I feel I have to mention all of them who made our staying so great that we will be definitely back with our kids. It all starts with Mr. Tom, GM, who welcome you personally immediately after you step into the building. Our staying was whole time surrounded by Mr. Soshan, funny, nice and highly professional front desk magician who always answered all off our questions. Also Mr. Michael who is your guide through all the activities in the desert has high knowledges about everything around you. Last not least is the restaurant and everybody who works there. Everything in the kitchen is under the control of THE CHEF Mr. Piotr. Beginning the huge variety of the breakfast through the whole until the late hours he will the ANYTHING to make you and your family happy. We had a great chicken terrine with truffle sauce and the best beef wagyu carpaccio we ever ate (even the one in Tokyo was not better). And waiters and their manager made us feel like we are the only and the most important guests in whole resort. I jave the Gluteb intollerance and they really did a hard job to make me feel that I have the same options as others. The manager Mr.Prokash and his team were so nice and naturally helpful . We never expirienced that before. Mr. Remy was always coming and just asking how we are doing. Mr. Anjal, Mr. Dushan, Mr. Jorl and Mrs. Swarnali knew our names and what ate last timr and offered always something what would might be similar style as we liked before. They even stay longer than regular opening hours of the restaurant jist zi let us finish our drinks..

Everything. Excellent hospitality on highest level. Rooms are spacious, elegant with super comfy beds. Breakfast is delicious, pool area is amazing, stunning kids pool and kids area. We love the location almost within Dubai Mall and if we talk about staff, that is best in class! Extraordinary! Special thank to Charie Ann, Ameesh, Aviskar, Alaa and all the others to make our stay perfect. We always feel like home

Spacious rooms with super comfortable beds

Clean and spacious apartment with an amazing view. Exceptional service by the staff. Will definitely be staying here again :)

The interior, the cleanness, team members and the complex

One of my favourite hotels location of the hotel is the best very close to downtown shopping area, Marina helped us during the stay Nervan, Suresh ,keshav all the team was very friendly

everything perfect especially reception the manager and Asif ans maxwell very helpful

Staff friendness and dedication to service