Hotels in Guam

The staff was absolutely wonderful to me. I had a bad experience at my first hotel and came here and they could not have been better if they tried. From the front desk, to the housekeeping, the pool side and bar and more.

It was good to connect the tv with my phone so we could watch netflix on tv. The place was very decent and being able to use Nikko pool and beach was terrific.

I got this property for a price I was happy with. My friends were staying at the much more expensive resort a short two minute walk away. The room was very comfortable and well appointed. Staff booked my taxi for my early morning flight. Do book your taxi the night before if you need an early start to airport, there was a shortage of taxis that morning, but for me, I was fine because of the early booking the night before.

Modern hotel, large ròoms, great view of city and coast .

Newly renovated, so it was very modern. Not everything was new, for example doors were simply repainted, I think. But in general I liked the cozy and clean atmosphere since I don't really enjoy the chaos of huge hotels. There were no more than a few floors so I didn't have to wait forever to get the elevator. The staff was very helping and kind. A laundry machine and a dryer were available but it cost 3 dollars. It's definitely better than nothing but I found it a bit expensive. The hotel is not so close from the center, taking about 15 minutes to get there by walking, but there are many cool restaurants nearby. We visited a ramen place and a Thai food restaurant and there seemed to be many locals, which I wanted as a tourist :) In general, I would visit this hotel again in the future. And Matapang beach that is less than 10 minutes away from the hotel was cute and quiet so I liked it as a introvert person

The view of Tumon Bay from the room balcony was stunning! Also, the snorkeling at the resort's beach was some of the best we have ever seen--and we have traveled all over Southeast Asia.

We waited because cleaning wasn't finished at check-in time. The waiting time was a bit long, and fortunately, the staff explained the situation fully and let us drink tea while waiting in the club lounge. It wasn't a bad time to drink tea and watch the sea in a quiet place. The room was large and clean. There were a few issues after checking in, one of which was the refrigerator wasn't working, but the other one was replaced. Overall, there were some issues, but the staff's response was excellent. There is a small convenience store in the hotel that sells Korean ramen, kimchi snacks, etc. The ocean view from the swimming pool is very beautiful, and Tumon Beach is also very close. Next time I go to Guam, my choice will be Lotte Hotel.

The room was very comfortable. Air conditioning was great! Beds were nice. The bonus for my husband and I was the water dispenser. Brilliant idea.

the rooms were very comfortable and facilities ready and easy to use.

The pool with children’s equipments was fantastic! Safety guards were on the pool sides and the beach and they were very friendly and helpful!

The breakfast buffet could be better. Simple items on the breakfast buffet, but for the price… I’d say it was worth it. The kids don’t really eat much. The facility is nice, noticed some upgrades. We weren’t able to swim in the pool because we checked out early. The condo side rooms could use upgrades & some renovations but other than that, everything was a great one night stay for us!

Great Facility with helpful, friendly staff and it was our first time in Guam. Lovely place.