Hotels in Macao

it was our first time visiting Macau, and I believe we stayed in one of the best hotels. The reception team was very attentive—whenever we asked for directions, they would offer to personally take us there. Mr. Kurt assisted us during our stay, and we were very impressed with his service.

Exceptional service, superb staff, everything was perfect.

The room was clean and comfortable. Staff were friendly and helpful. Walking distance to Grand Canal Macau and Studio City. Lounge at lobby provides small snacks and drinks daily.

The room was big, comfortable and we had an amazing view to the "Eiffel tower". The hotel has free shuttle buses to the city centre, airport and main ports.

It is really one of the best hotels, with an Extraordinary design of the rooms and supplements.

Everything was just perfect. The team is very co-operative They arranged complimentary set-up for our anniversary. They changed the room to high floor cotai view as wished . Very smooth check in . One of the best hotels I have ever had . Thanks Joseph. Thanks Jackly.

We were upgraded to a suite which was stunning. Spacious room. Excellent products given in the room. Gorgeous view. Felt like a queen in a palace.

the extra touches from the staff Although, could be a bit more sharp at breakfast, but all in all they were good. Great quality linen but you would expect that from 5 star property and the warm toilet bowl great 😁

Our stay at the Artyzen was truly a memorable experience. The hotel facilities were absolutely excellent, from the room to the restaurants. The staff were brilliant, friendly and made our stay truly enjoyable. They go out of their way to make you feel welcome and looked after. The location was also superb - away from the craziness of the casino strip but still close to everything. We had such a wonderful time and would return in a heartbeat.

This was one of the best hotels we stayed at during our trip, even though we were only there for one night. The staff were incredibly friendly and spoke excellent English, Mandarin, and Cantonese. The hotel’s location was excellent, with bus stops nearby and close to other tourist attractions. We chose to have breakfast, which was outstanding—one of the best we’ve ever had. Guests can choose between a Western or Chinese-style breakfast, and we opted for both. The food was very filling and delicious, and the staff were attentive. The hotel rooms were very clean, and it was a pleasant surprise to find free drinks and snacks provided. Even better, we received a free upgrade to our room. We didn’t have high expectations before arriving, but the experience far exceeded them. We will definitely return if we stay in Macau again!

Loved aurora, the team made my dinner with my 7year son fantastic

Exceptional service! It’s by far the best hotel experience I ever had. Front Desk staff named Kent was so professional and accomodating. I liked that he has patience and put extra mile for assisting us during check in. I was celebrating my birthday and surprised that I can get a birthday cake from the hotel as goodwill gesture. That’s amazing! Location is awesome (near MTR station). Food and facilities are next level! I will definitely recommend staying at Grand Hyatt. 10/10