Hotels in Saudi Arabia

Outstanding Customer Service and Professionalism! I recently had the pleasure of staying at this exceptional hotel and I must say, it exceeded all of my expectations. From the moment I arrived, I was greeted with warmth and professionalism that set the tone for the entire stay. The hotel itself is beautifully maintained, with luxurious amenities and comfortable accommodations that made me feel right at home. The attention to detail in every aspect of the hotel, from the elegant decor to the top-notch facilities, truly sets it apart. During my stay, I encountered a small issue, however, I was absolutely blown away by the incredible customer service and professionalism displayed by the staff and the general manager. They took immediate action to address the issue and went above and beyond to ensure that I had the best experience possible. Their dedication to customer satisfaction was truly outstanding and made a lasting impression on me. I cannot speak highly enough of the staff and the general manager, who were attentive, courteous, and genuinely committed to providing exceptional service. Their proactive approach to resolving the issue demonstrated their unwavering commitment to guest satisfaction. Special thanks to the Restaurant Manager Mohammed who look after us during breakfast. Thanks to their efforts, my stay at the hotel was nothing short of perfect, and I left with wonderful memories that will stay with me for a long time. I highly recommend this hotel to anyone looking for a truly exceptional experience, thanks to the outstanding customer service and professionalism of the staff and management. I will definitely be returning in the future.

Hotel is perfect place to explore Tabuk. Everything is easy to reach with taxi app. Im gratefull for all the hotel staff specially Mr Thaer. You helped my stay to be perfect. Many thanks to you all.

I thank you for your hospitality and sophistication, and the most beautiful thing that distinguishes it is cleanliness around the clock. It is a memory that I will never forget. My greetings to you and my appreciation to all the hotel staff.

Nice new property the best in the Ar Rass

Absolutely everything about this place is 5 star. The staff are amazing and create a wonderful vibe and extremely helpful and caring. The food is fantastic and the setting is like paradise. A special thank you to Reagan for looking after us during our stay. To Javed and Kaoutar for setting up our amazing beach surprise. The management and staff at the beach club and the Japanese restaurant and the breakfast club for showing their exceptional service and making us feel at home and welcome. Everyone we met was so kind and that for me makes the stay even more memorable. The best 5 star resort I’ve ever stayed and it will take a lot of effort to compete with The St Regis. Thanks again and we will most definitely return ❤️

Excellent services, polite and kind staff at reception..rooms are new well furnished and very clean..comfortable stay..

The cleanliness , the staff Mr MD Shamim , Khalil assistants is good and fast the front desk Mr Moied and Manager MR Ebrahim They ensured stay was comfortable with welcoming Saudi Coffee

The staff at Banan were excellent. Mr Ibrahim went above and beyond to cater to our needs and was very attentive and friendly. I will definitely be booking again.

Beautiful place with a charming design in the heart of the old town.

Superb clean and peaceful place. Service and facilities were excellent.

Very friendly staff. Always happy to help. Clean and affordable. Good for long stays.