Hotels in Fort, Colombo

The property is strategically located. I really appreciate assistance from the staffs who went above and beyond to assist me with airport transfer arrangements- even when I had to leave the premises at 3 am in the morning.

Everything was perfect from staffs to my driver that came to meet me at the airport, my flight was delayed but he was so nice he waited for me and we talked along the way. Around the hotel everyone was so nice and close by shops, restraint's and bar i highly recommend and I would stay there again very soon when I go back

Excellent location with superb facilities and helpful alert staff

- top service - friendly staff -eye for detail

The food and the staff. Rooms were big and bed very comfortable

Really friendly and helpful owners. Enjoyed my stay there :)

The staff are so friendly and helpful. The building has recently been refurbished, so the rooms are very comfortable, clean, and modern. I stayed there on their second day of opening. If you're reading this review, definitely book a room here! You'll have a lovely relaxing stay.

It’s difficult to pinpoint just one thing that made my stay exceptional, which, in my opinion, is a sure sign that the Hilton Colombo has the right balance across the board. Check in was seamless, my room was 1615, I was graciously upgraded, so my humble thanks to reception for this. The room itself was spacious, with a fantastic, huge, and super-comfy bed. The TV had English channels (a definite plus!),the view was fabulous. Plenty of complimentary water, a fresh fruit bowl was delivered shortly after I arrived. The room also had an iron and board, and for the first time ever in my travels, I noticed oxygen face masks provided in case of fire. Bonus points to Hilton for that thoughtful health and safety measure. But what truly made my stay so special was the staff. I have genuinely never stayed at a hotel where the team was this warm, professional, and kind. I have to mention a few people by name because they absolutely deserve it. Dinesh in the lounge, I take my hat off to this man. With over 30 years at Hilton, he embodies the very best of hospitality. He couldn’t do enough for me. During one of our chats, I remembered it was my birthday (which I had genuinely forgotten myself due to travel and timezones!). Unbeknownst to me, Dinesh contacted the Duty Manager, Mr. Dinindra, and the Guest Relations Manager, Ms. Zainab. Within ten minutes, both managers, along with Dinesh and the lovely Kiara, appeared at my table singing “Happy Birthday” and presenting me with an incredible cake. It was such a touching moment. I often see guests treat hotel staff poorly, as if they’re beneath them. My advice, engage with the staff genuinely, without attitude or pretence. When you connect on a human level, the service you receive will exceed every expectation. My experience here is proof of that. Who really cares what the price of a coffee of beer costs in the hotel, honestly it doesnt matter. You simply cant put a price on this level of warmth, kindness and professionalism.

Everything well organized Excellent for the money we paid

The oweners and workers are very kind and helpful people, everything was great :)