
From
South AfricaBaglioni Sardinia is the epitome of 5-star service - from the moment we stepped off the transfer, we were treated with grace, friendliness and care. The staff's attention to detail and willingness to ensure that our stay was nothing short of spectacular is unmatched - we have stayed at many luxury resorts, and the closest we have come to this type of personal attention was at Diamonds Mequfi Beach Resort in Mozambique.
There are many instances of care and kindness we can recall - including the celebration of my birthday, the care with our dietary requirements, the set-up of room service when we ordered a meal, the prompt response to requests, the suggestions of places to visit and having meals at, helping us to track down the full set of biscuit tins for our collection and helping us stay comfortable, especially when I was feeling ill.
We have noted below the particular staff who we have interacted with most and who have made our trip memorable. Still, we recognise that service of this standard results from many excellent staff members who take pride in their work and are never seen by the guests.
Having said that, we want to extend our heartfelt gratitude to the following people:
Food and Beverage:
- Gaspare
- Alice
- Francesco
- Seringe
- Georgio (Gusto)
- Tamara (Gusto)
- Silvano (Gusto)
Front Desk:
- Matilda
- Tomaso
Concierge
- Federica
- Annalisa