Five-Star Hotels in Yamanouchi

Location is great in middle of the town Food was good 8 private free onsens was nice touch private onsen in a room was also nice

We had a great stay at Shoraiso for our honeymoon in December. Service is unparalleled and the staff are doing above and beyond to make us feel like home without being intrusive. We love the elephant decor of the room and the beautifully landscaped garden, and the private onsen is definitely the highlight of our trip. Breakfast and dinner are included and the food is just exceptional (very tasty with fresh local ingredient and creative presentation). The location is quite convenient - 45min train from Nagano to Yudanaka station and hotel is just a few min drive away (the hotel can arrange pick up). Monkey park is quite close (around 15min taxi away). Overall we couldn’t recommend this hotel more!

Warm welcome from our hosts, nothing was too much trouble. Great location within walking distance to snow monkey park and local town. Well appointed and spacious villa. Excellent breakfast and dinner, the latter was in the form of a tasting menu so had the opportunity to explore Japanese cuisine that we wouldn't normally opt for. On our second night we had the place to ourselves so it felt very special.

I never experienced such VIP service otherwise in the world. Whole reception teams demonstrated what extraordinary service should be. I arrived late by bus and was welcomed by one receptionist in bus stop. so I did not need to carry my luggage in the snowing road. They even opened the ski rental shop for me after working hour. The next morning, I missed public shuttle bus and they offered to use hotel shuttle bus to drive me over to ski lift in Yakebitaiyama without reservation in advance. I felt that I was living with a lot of friends instead of living in hotel. I was too tired to try the bar at night, and I would like to try it next time. Swimming pool was good with quite warm water. Hot bathing place with best view. Sun rising over snow mountain top. Breakfast was very good with many variations. The dinner I ordered was pork hotpot, and personally I think the starter tasted better and pork meat is okay. I will try something else next time. All in all, the service and room condition are all top.

Dinner and breakfast was all you can eat and the food was fabulous. There were so many variety that I couldn’t sample them all but what I did have were all delicious. In the morning they had fresh squeezed orange juice where you can see the machine squeezing the oranges. How much fresher can it get. Refreshing and Delicious! Relaxed in the huge onsen and enjoyed the oar and drum performance. We had to leave early in the morning and the hotel was able to accommodate our request and shuttle us to the bus stop at a non scheduled time. Thank you Sakurai hotel. We enjoyed our stay very much.