Five-Star Hotels in Chetumal

size, comfortable, nice location to port

Where can i start? From the beginning to the end everything was perfect. Being from Europe we are not use to have such a good service and and Mexico its something normal but especially in this Hotel is was another level. The service is amazing , the place is in absolute connection with nature and the rooms are AMAZING. Will return 100%.

I don’t normally write reviews of plats so like as I like to keep them secret! But these people really deserve one!! Really beautifully and thoughtfully done. Plenty of space and a nice mix of coziness and openess. Lovely room on platform in the trees. Very comfortable beds. Very good food.

Great, friendly and attentive staff. Good location. Parking. Clean and comfortable room with necessary ammenities that are good quality.

The location is amazing, it seems to be in a tropical garden. The staff is very attentive and everything‘s been perfect as you can enjoy the beautiful direct access to the lagoon, a relaxing vibe and great food as well

very quite adult only boutique hotel. the accommodations were on point. the staff is very y friendly. I’m looking forward to going back.

We came here as part of our honeymoon and this hotel proved to be the perfect choice. Everything about the hotel from the location to the friendly staff was amazing. They went great effort to make sure we were welcomed with a lovely surprise on our arrival. The hotel itself is fantastic with an amazing design and amenities. Hopefully we will come back here again some time in the future.

Perfect place, nice huost Good room, good vibes, nice people

We arrived very early, 6am and the hotel were very accommodating and provided us a room straight away. We had booked a room with sea view. The wi-fi was not working upon arrival and shortly after checking in we were offered a room on a different floor, the WiFi was working on that floor but the view from the room was amazing. I woke every morning to watch the sunrise during our three day stay there. I would definitely recommend a room with view of the lagoon. See attached pictures of sunrise. The staff have a basic grasp of English and it was more than my Spanish but they were very helpful and where we couldn't understand each other we used Google translate. We had meals in the restaurant, the menu was changed whilst we were there and compared to other places nearby the cost was slightly cheaper. There is a small pool and some seating by the lagoon, it was nice to sit by the lagoon and watch the boats go by and also there was a bit of a breeze there. It was very hot and humid during our stay so the breeze was much welcomed. Our room was a good size, we had two double beds. The air-conditioning was much needed at some times to cool down and worked well. There is a smart tv although we didn't really use this much during our stay. Taxi was arranged for us to go to the bus station when we were leaving. Overall really enjoyed our stay at the hotel, it was a 20 minute walk to where we had arranged a boat trip of the lagoon and less than ten minutes by taxi to a supermarket. Highly recommend and would not hesitate to stay if we visited again.

extremely friendly staff, very helpfull and heartwarming!