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The best five-star hotels in Sumatra

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Atiyan Hotel Syariah is located in Bukittinggi, within 1.3 km of Gadang Clock Tower and 21 km of Padang Panjang Train Station. This 5-star hotel offers a 24-hour front desk. The property is non-smoking and is situated 1.4 km from Hatta Palace. The staffs were very polite and friendly, and we had great food and ambiance while experiencing our last breakfasting at Nadi Coffee & Eatery👍 I also like the Lobby's atmosphere and also the interior design of the rooms.

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9
Superb
12 reviews
Price from
US$36
per night

Located just across Palembang Icon Mall and offers free shuttle service to the mall, The Arista Hotel Palembang features an outdoor pool, spa and sauna. Offering 3 dining options, it also provides free Wi-Fi hotspots throughout the hotel. The property also offers airport pick up service at additional charge. For sure the best hotel in Palembang. The bteakfast is also really good there And above all, its chinese restaurant.

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9.5
Exceptional
11 reviews
Price from
US$92
per night

Facing the beachfront, Sheraton Belitung Resort offers 5-star accommodation in Tanjungbinga and features free bikes, outdoor swimming pool and fitness centre. With a garden, the property also has a terrace, as well as a bar. There is a restaurant serving American cuisine, and free private parking is available. It is very tranquil and beautifully designed. The staff is EXCEPTIONAL. They very so nice and anticipating and did everything they could to make our stay wonderful. They especially went above and beyond for our two daughters. Fresh fruit, milk shakes and always smiles and waves.

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8.5
Very good
196 reviews
Price from
US$91
per night

Facing the beachfront, Novus Jiva Anyer offers 5-star accommodation in Anyer and has a garden, terrace and bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel offers an outdoor swimming pool, fitness centre, evening entertainment and a kids' club. Location, spacious room, food, friendly staff on reception and in restaurant (Andrio)

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8.1
Very good
216 reviews
Price from
US$98
per night

Set in Palembang and with Ampera Bridge reachable within 7.6 km, The Excelton Hotel offers concierge services, non-smoking rooms, a fitness centre, free WiFi throughout the property and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. The hotel has an indoor pool and free shuttle service. Food, service, and cleaning room is very excellent.

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8.8
Fabulous
130 reviews
Price from
US$59
per night

Grand Mercure Medan Angkasa is a 5-star hotel that offers locally exquisite facilities that are best for Medan guests, reflecting North Sumatera culture with an authentic design ideal for business and leisure. The staff was helpful and friendly. They will accommodate you to the best of their ability throughout your stay.

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8.2
Very good
680 reviews
Price from
US$41
per night

Located in the heart of Medan’s business district, Cambridge Hotel Medan offers modern rooms with an outdoor swimming pool and a rooftop bar. Guests enjoy free WiFi in all areas and free on-site parking. Same building with shopping mall

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8.5
Very good
111 reviews
Price from
US$68
per night

Centrally located, JW Marriott Hotel Medan offers accommodation with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness centre, a spa and 6 dining options. Shuttle from Centre Point Mall is provided. As a former manager in four and five star hotels details mean a lot to me. Apparently they also mean a lot at the JW Marriott as attention to detail was noticeable throughout the property. The entire front service staff was gracious and welcoming. The Bellman were always present at the curbside, greeting customers and promptly and efficiently handling luggage. I never had to open the door when going in and out as staff was always present to do so. The front office staff was prompt and efficient and made me feel like a welcome guest. We dined at the buffet for breakfast and dinner as well as prime steakhouse. Staff was cordial, attentive, and professional. Buffets were abundant and well maintained. Food was attractively presented, fresh, and delicious. I was also impressed with the high level of cleanliness, and the overall excellence of the housekeeping staff. Public areas were consistently well maintained and spotless, as was our guest room, which had a large variety of amenities. The fitness center featured over 20 new Life Fitness machines. They included aerobic and weightlifting machines. There were also free weights and a stairmaster. Every machine had a bottle of water. There was also a dispenser of cucumber water.I was also presented with a bottle of water and a towel upon entering. There was also an outdoor swimming pool sauna and steam room. They might be more expensive than other hotels however, completely worth it. I will stay in no other place in Medan now that I’ve been spoiled by the JW Marriott.

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8.9
Fabulous
637 reviews
Price from
US$72
per night

Set in Sabang, 400 metres from Iboih Beach, Olala Bungalows and Restaurant offers accommodation with a garden, free private parking, a private beach area and a shared lounge. Featuring a 24-hour front desk, this property also has a restaurant and a terrace. The hotel also features free WiFi as well as a paid airport shuttle service.

The area is popular for hiking, and car hire is available at this 5-star hotel. Great location if you like water sport

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8.6
Fabulous
91 reviews
Price from
US$17
per night

Facing the beachfront, Lampung Marriott Resort & Spa offers 5-star accommodation in Lampung and has a garden, private beach area and terrace. The hotel features an outdoor swimming pool, fitness centre, evening entertainment and a kids' club. All staffs were so friendly, their hospitality is really excellent. The hotel is clean everywhere. The pool is too excellent. The foods are so great. We love all of them. We really missed the snorkelling. Tje time of stay was notbsufficient forbus

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8.9
Fabulous
50 reviews
Price from
US$158
per night

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