Holiday Inn Hotels in Charleston

Nice property. Clean and friendly staff. We did not see many people working there, but everything was well maintained except for the spigot handle on the sink. About to fall off.

Staff was very friendly and location was convenient to everything we needed. The breakfast selections were tremendous!

We loved this hotel Beautiful and clean

The room is nice. The staff are friendly.

The breakfast was hot and delicious. A varity of food. The bathrooms were spotless. Not one speck of mold in the shower or on the shower curtain. We checked for bed bugs and discovered they had the mattress encased in a bed bug protector. It was spotless under the bed and headboard area also. The bed was very comfortable. They supplied full size Dove products in the bathroom. Shampoo, conditioner, bodywash, handwash and lotion. It was so good.

Everyone was very kind and professional. Concerns were met promptly and efficiently. Breakfast was very hearty and provided great variety choices. Seating area was spacious for family size and rooms were clean.

The room where we stayed was clean and comfortable. We had an issue (user error:)) with air-conditioning which was resolved with the maintenance crew instantly. Amazing breakfast!

I've never felt so welcome in a hotel as I have here. All the staff here are just wonderfully helpful and dedicated to their roles. They take every request seriously and follow through. It feels more like staying with a family, honestly. Jamie and the rest of the front desk team were just awesome. I had a package delivered to the hotel and they were super cool about it. Moving rooms was also no problem. The free shuttle service was an absolute lifesaver - dependable, on time, and quick. The drivers we had (Lamont, Nate, Ms Tara, Ms Jeanette) were amazing. They know the city well and gave us so many tips. They don't just work in Charleston, they LIVE here, so they really know what it's really like and provide a valuable perspective. I wouldn't recommend walking to downtown from the hotel as you'd need to cross a highway and along a thin sidewalk. You can definitely walk west past the Waffle House to the other stores and restaurants though. Our booking included free breakfast so we were in the restaurant every day. Vegans: you can have the vegetable wrap without the cheese and it's delicious. The staff here - Alvaro, Joe, Mario, and JoJo - are heroes. Greeting us every day and knowing our special dietary accommodations without even asking. The team here went out of their way to make sure we were 100% satisfied. Please say hi to them, ask them how they are. This is how to get the best out of visiting a place. Remote workers: the lobby has power points and plenty of seating. Free coffee in the morning! The building and decor is old, but is clean and it works. It doesn't detract from the experience. Don't let this deter you from coming here! Thank you, Holiday Inn team! You really made our trip even more special.