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Get the celebrity treatment with world-class service at Pullman Dubai Downtown
Elegant Accommodation: Pullman Dubai Downtown in Dubai offers a 5-star experience with spa facilities, a swimming pool with a view, sauna, fitness centre, sun terrace, restaurant, bar, and free WiFi.
Comfortable Amenities: Guests enjoy private check-in and check-out, shuttle service, beauty services, steam room, wellness packages, fitness room, hot tub, 24-hour front desk, concierge service, and free on-site parking.
Dining Options: The family-friendly restaurant serves French, German, international, European cuisines with vegetarian options. Breakfast includes continental, American, buffet, Italian, full English/Irish, vegetarian, vegan, halal, gluten-free, Asian.
Prime Location: Located 16 km from Dubai International Airport and 2 km from The Dubai Fountain, the hotel is near Burj Khalifa (3 km) and Dubai Mall (4 km). An ice-skating rink is in the surroundings.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go
Rooms with:
Lake view
City view
Landmark view
River view
Free private parking available at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
Limited supply in Dubai for your dates:
20 five-star hotels like this are already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
Green Key (FEE)
Guest reviews
Categories:
Staff
8.9
Facilities
8.6
Cleanliness
8.7
Comfort
8.8
Value for money
8.3
Location
9.0
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
Beth
United Kingdom
“Really nice, clean hotel. The Couqley restaurant was outstanding, food was fantastic. Hotel room was spacious and really clean. Great location to get to the Mall and Burj Khalifa.”
M
Mariya
United Arab Emirates
“Good value of money. Located in the middle of Dubai, clean! super nice restaurants and bars inside the hotel, staff is very professional and sweet”
Sarah
United Kingdom
“Very attentive staff, room was spacious and had everything I needed!
Comfy bed and good A/C
Hotel has a lovely pool area and I visited the spa also which was great. It felt very calm considering the hotel is in a busy area”
A
Anil
United Kingdom
“Mustafa was amazing...duty manager
He helped me so much
Will not hesitate to come back next visit”
A
Anil
United Kingdom
“Mustafa was amazing...duty manager
He helped me so much
Will not hesitate to come back next visit”
Sarkodie
Ghana
“It’s just at the right location, with a good view and amazing customer service”
P
Purity
Kenya
“World class.
Loved it so much. My stay was so good and smooth thanks to the most amazing staff.
They gave me free drinks at the bar, and free breakfast for me and my husband thank you to Mark at the reception and the manager for facilitating this...”
J
Jorge
Australia
“It is an excellent location. Comfortable room and gorgeous Burj Khalifa view from the pool or just from outside the hotel.”
S
Stephania
Cyprus
“The rooms were spotless, and the staff amazing !!!”
M
Melissa
Australia
“Clean , staff were friendly , helpful & knowledgeable”
Hotel surroundings
Restaurants
3 restaurants on site
BreadHouse Bistro & Bakery
Cuisine
German • European
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Traditional
Dietary options
Vegetarian
Lolita Pool Bar and Lounge
Cuisine
International
Open for
Lunch • Dinner • High tea • Cocktail hour
Ambiance
Family friendly
Dietary options
Vegetarian
Couqley French Brasserie
Cuisine
French • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Modern
House rules
Pullman Dubai Downtown takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of AED 1,000 is required on arrival. That's about US$272. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 5 years
Cot upon request
Free
6 years
Cot upon request
Free
Extra bed upon request
AED 150 per child, per night
7+ years
Extra bed upon request
AED 150 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Pullman Dubai Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of AED 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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