This elegant 4-star hotel in Gerlos is only 150 metres from the newly built Dorfbahn Cable Car and 800 metres from the Isskogelbahn Cable Car and the Zillertal Alps Ski Area. There is a spa area with an indoor pool. The free ski bus stops opposite the hotel.
The rooms of Hotel Kristall are elegantly decorated with solid wood furniture in a traditional Tyrolean style. They feature a balcony, a flat-screen cable TV, and a bathroom.
The breakfast buffet includes a large selection of regional products.
Spa facilities include a sauna, a Kneipp pool, a steam bath and a hot tub. Free parking is available on site. Ski deposit is possible directly at the bottom station of the Dorfbahn Cable Car, available at a surcharge.
The local destination fee "Free Mountain" includes several benefits for guests, such as free use of a ski depot at the valley station of the newly-built Dorfbahn Cable Car in winter, and in summer, free use of local cable cars and free use of the property's mountain bikes.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
“We had a lovely stay at the hotel. The lockers next to the skilift were great.
Breakfast was really good and the staff super friendly. Would definitely recommend.”
P
Peter
Netherlands
“Excellent hotel, with great service and good breakfast. Loved the sauna”
Bostjan
Spain
“Great stay. Fantastic Breakfast and amazing wellnes”
J
Jacek
United Kingdom
“Excellent breakfast. There is everything a normal person needs. No frills, great help with ordering additional dishes. Perfection.”
A
Alexej
Germany
“Alles super , immer wieder gerne wieder,
Extra danke für Platz in der Garage für mein motorrad🤘 🏍🤘
Personal ganz lieb und freundlich
Frühstück sehr lecker 😋
Sauna und Pool einfach perfekt 😃
Vielen Dank .”
Francisca
Netherlands
“Het ontbijt was helemaal af! Het personeel zeer vriendelijk!”
M
Marleen
Netherlands
“Super vriendelijk personeel. De kamers zijn erg netjes en de wellness is super! Het ontbijt was ook heerlijk. De volgende keer zouden we hier zo weer boeken!”
Niels
Netherlands
“Erg goed ontbijt.... Heerlijk, vers en uitgebreid. Personeel is behulpzaam en zeer vriendelijk. Kunt merken dat dit vroeger een top verblijf was. Ruim opgezet en alles goed afgewerkt. Nu helaas wel erg gedateerd”
B
B2adv-ice
Netherlands
“Locatie, gastvrijheid, ontbijt, faciliteiten.
Spa was top, lokkers bij piste goed geregeld. Alles op loopafstand. We kregen zelfs ontbijt mee bij vroeg vertrek. In een woord genieten daar.”
J
Justin
Netherlands
“Top locatie. Personeel zeer vriendelijk. Ontbijt goed verzorgd. Lift op loopafstand en locker bij lift super handig.”
Hotel surroundings
House rules
Hotel Kristall - Adults Only takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 400 is required on arrival. That's about US$463. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note that children under 16 years of age are not admitted to the spa area.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Kristall - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of € 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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