If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be cancelled and the total cost of the accommodation will be charged.

Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for the entire stay and any incidentals is required upon arrival at the hotel. Card payments: Please note that there is a 1.66% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card.

All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds. Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that this property requires a credit, debit or EFTPOS card pre-authorisation upon booking. Please ensure your card has sufficient funds to ensure your reservation is secure.

A bond is also required at check-in. The bond will be refunded upon departure.

The bond amounts are as follows:

- Studio/Suites with 1 bedroom: Up to AU $100

- Suites with 2 bedrooms: Up to AU $200

- Suites with 3 bedrooms: Up to AU $400

- Penthouses: Up to AU $2000

When booking 10 rooms or more, different policies may apply.

New Year's Eve: Pre-payment for the night of 31 December will be required, PER ROOM. You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email.

Gasten zijn verplicht om een ​​geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. Houd er rekening mee dat alle Speciale Verzoeken afhankelijk zijn van beschikbaarheid en mogelijk extra kosten met zich meebrengen.

Laat Meriton Suites Surfers Paradise van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging.

Deze accommodatie accepteert geen vrijgezellenfeesten en soortgelijke evenementen.

Tussen 23:00:00 en 08:00:00 moet het stil zijn.

Gasten onder de 18 jaar kunnen alleen inchecken met een ouder of officiële voogd.