Reception hours are 6:00 until 22:00. For arrival outside of these times, please contact the hotel directly to arrange after hours key collection, using the contact details found on the booking confirmation.

Please note that there is a non-refundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Oaks 212 Margaret for more information, using the contact details found on the booking confirmation.

Please note that the hotel is unable to accommodate any vehicles over 2.1 metres due to height restrictions of the car park.

Please note that construction is taking place near the hotel. You may experience minor disturbances.

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a government issued ID and physical credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Se pedirá un depósito por daños de AUD 1 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 14 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.