Reception hours are 6:00 until 22:00. For arrival outside of these times, please contact the hotel directly to arrange after hours key collection, using the contact details found on the booking confirmation.

Please note that there is a non-refundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Oaks 212 Margaret for more information, using the contact details found on the booking confirmation.

Please note that the hotel is unable to accommodate any vehicles over 2.1 metres due to height restrictions of the car park.

Please note that construction is taking place near the hotel. You may experience minor disturbances.

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a government issued ID and physical credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着時に、AUD 1の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットは、チェックアウト後14日以内に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。