Oaks Townsville Hotel

–Great location - show map
+65 photos
Scored 8.1
Rated very good

Staff

8.8
  • Apartments
  • Kitchen
  • City view
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom

With a perfect location next to the Townsville harbour, 5 minutes' walk from The Strand seafront promenade, Oaks Townsville Hotel offers spacious, fully serviced and comfortable accommodation. Oaks Townsville Hotel offers 11 floors of stylish studios. Mt Stuart and City Scape Studios enjoy beautiful mountain or harbour views from their balcony. They all feature modern kitchenette appliances and full laundry facilities. Other in-room amenities include air conditioning, cable LCD TV, DVD player and internet access. Guests of Oaks Townsville Hotel can use the swimming pool and fitness room free of charge. Free private parking, a tour desk and meeting facilities are also at your disposal. The hotel is centrally located on cosmopolitan Palmer Street. An easy stroll will take you to a number of great restaurants, cafes and bars, as well as Jupiters Casino.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Bar
Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.7)

  • Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Kristen
Australia Australia
“Location is perfect, walking distance to numerous eateries & restaurants. Friendly welcoming staff, spacious, comfortable rooms”
Jodie
Australia Australia
“Beds are comfy! Good sized room, awesome kitchen facilities. Full size fridge. Shower has great pressure. Staff are very friendly.”
Shane
Australia Australia
“If you were staying for a couple of days very well set up. Reception staff were really nice couldnt of been more helpfull. Answered all our questions. Would stay there again.”
Chantelle
Australia Australia
“The location was good Just a short walk to the eateries on Palmer Street, Metropole located downstairs, short walking distance to the night life, the room is quiet and the aircon is amazing”
Helen
Australia Australia
“Close to great eateries - Lavanti and the Metrpol Hotel”
Wayne
Australia Australia
“Staff members were amazing and accommodation was great in right location we loved everything 🫶🏿”
Helen
Australia Australia
“Location is excellent with pub next door with food, lots of excellent eateries in Palmer Street”
Melisa
Australia Australia
“We had a lovely stay here. Spacious room with a good sized bathroom. Bed was comfy and views from the balcony were stunning. We were able to see the ocean, the city and partially even the mountain. Heaps of parking available even for big high...”
Lilian
Australia Australia
“Convenient, Great Location, clean facilities. Surprisingly quite.”
D
Australia Australia
“Very accommodating early check-in and late check-out. Very comfortable studio unit.”

Host Information

Company review score: 8.9Based on 165,078 reviews from 69 properties
69 managed properties

Property information

Oaks Metropole Hotel sets the standard for affordable, quality accommodation in North Queensland’s unique tourist town of Townsville; delivering contemporary, self-contained apartments, a supremely central location on the vibrant Palmer Street and superior leisure facilities.

Language spoken

English

Property surroundings

Food & Drink

Metropole Hotel Townsville
  • Cuisine
    Australian
  • Service
    Lunch • Dinner
  • Ambiance
    Modern
  • Menu
    À la carte
More food and drink
More food and drink
Restaurants • Facilities

House rules

Oaks Townsville Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 20 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a non-refundable 1.5% charge when you pay with a credit card.

Please note that this hotel requires an AUD 1 credit card pre-authorisation upon check in to cover any incidental charges.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Oaks Townsville Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.