Experience world-class service at Platinum Luxury Stays at Freshwater Place

Located in the heart of Melbourne CBD, Platinum Luxury Stays at Freshwater Place offers modern self-contained accommodation. Each apartment provides free WiFi. All apartments have prime landmark views. Guests of Platinum Apartments can take a leisurely 5-minute stroll down the Southbank Promenade or to Crown Casino, where a variety of shopping and dining options are available. Melbourne Arts Centre and Flinders Street Station are both a 10-minute walk away. The luxurious air-conditioned apartments will provide you with a spacious lounge, flat-screen TV with cable channels, DVD player and an iPod dock. You can prepare a meal in the fully equipped kitchen, which includes a microwave, dishwasher and a stovetop. Bathrooms include a shower and a bath, hairdryer and free toiletries. Some apartments have a balcony and Yarra River views.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Situated in the real heart of Melbourne, this property has an excellent location score of 9.7

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

  • Private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
2 bunk beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 bunk beds
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 bunk bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Cantrell
Australia Australia
Amazing location, great to be looking down on The Crown. Night photos of the city are great.
Danielle
Australia Australia
Perfect location along promenade. Amazing city views. Platinum staff helpful and easily contactable
Matthew
Australia Australia
location was great, it didn't include breakfast
Sally
Australia Australia
Fantastic location - easy to get to when driving on freeway and great to have parking available
Melissa
Australia Australia
Staff and service. I left a bag behind and they sent it back to me, good communication. Bed very comfy.
Abby
Australia Australia
3bed/3bath penthouse - excellent value for money. Fully equipped kitchen and washing facilities. Spacious apartment over 3 levels (1bed/bath on level 1; lounge level 2 and 2bed/2bath on level 3) with each room overlooking a balcony. Location...
Sia
Australia Australia
View from room 3105 was awesome . Great service from Jack.
Dale
Australia Australia
The view blew our minds and we were shocked at the comfort of the space overall. The location was great and suited our needs for the week. Staff were very helpful and accommodating to our arrival time and offered support for check-out. Brilliant...
Uwe
Australia Australia
Location was good. Within walking distance of the city, Southbank. Attractions. Excellent security. Undercover parking. Cafes close by. Good communication.
Cameron
Australia Australia
Was clean, tidy and in a great location. Great facilities and easy to get in and leave.

Managed by Platinum Apartments within Freshwater Place Melbourne

Company review score: 9.3Based on 352 reviews from 4 properties
4 managed properties

Company information

Platinum Apartments has been brought to LIFE through the unique collaboration of my business partner and I. Our DREAM is to provide apartment-style accommodation to the HIGHEST calibre. We have been guided by an uncompromising DESIRE to bring together INTIMATE luxury self-contained apartment accommodation that is furnished and serviced to the highest level. PERSONAL SERVICE: We provide a personalised service to all our guests. One of Platinum Apartments' friendly staff members will meet you on arrival at the building. We will show you to your apartment and how to access the building and carpark [if booked]. We are happy to answer any questions you may have during check-in. We do offer after-hours check-in's [*this requires booking *charges apply]. While you are staying with us, we provide you with a 24 emergency contact number. To provide this service, we ask our guests to let us know when they expect to arrive and their best contact number or email. This enables us to coordinate our staff to meet you. We understand that sometimes delays happen but just let us know so we can reschedule our timetable to meet you.

Property information

Beautifully located on the southern BANKS of the YARRA RIVER in Melbourne, PLATINUM APARTMENTS sets the BENCHMARK for LUXURY SELF-CONTAINED APARTMENT Accommodation in AUSTRALIA. LAVISHLY appointed and offering an IMPECCABLE standard of customer service and attention to detail. Platinum Apartments is a vacation rental that truly UNDERSTANDS the meaning of OPULENCE. We want our guests to feel WELCOME from the moment they walk through the door. Our MOTTO is, Enter as strangers, leave as FRIENDS, and for many of our guests, this is exactly what happens. Our team strives hard to bring unrivalled PERSONAL touches and QUALITY, ensuring Platinum Apartments is not just an apartment but a HOME AWAY from HOME and an experience you will LOVE. All of Platinum Apartments Melbourne luxuriously apartments have SPECTACULAR VIEWS to the city or Port Phillip Bay and feature a TRULY UNIQUE level of comfort and finish. Our inventory also includes PENTHOUSE apartments that overlook the beautiful skyline of Melbourne. When you are staying with Platinum Apartments at Freshwater you are right in the HEART of Melbourne, close to all the attractions to make your holiday a MEMORABLE one.

Neighbourhood information

You will find ACTIVITIES and ATTRACTIONS for you and your significant other as well as to suit your entire FAMILY. There will also be many restaurants that will TEMPT your taste buds. Meat & Wine Co, Crinitis Italian Restaurant at FRESHWATER PLACE to a large choice of HIGH-END restaurants at CROWN CASINO etc. Enjoy a luxurious holiday in beautiful MELBOURNE, Australia. Our expert STAFF are also HERE to HELP you plan or answer any questions you may have. We are available and provide an emergency on-call 24 hours number for any issues that may arise while you are here. For further information please do not hesitate to CALL us. All PHOTOS are TRUE, the apartment booked is the apartment you stay in. If you have any questions in regards to the type of apartment please contact us - Please check the apartment photos you are booking. MAIN COVER PHOTO is of our Luxury Waterfront 3 Bedroom Apartment within Freshwater Place (white dining suite)

Language spoken

English

Property surroundings

Food & Drink

Meat & Wine Co
  • Cuisine
    Australian
  • Service
    Brunch • Lunch • Dinner • Cocktail hour
  • Menu
    À la carte
Water Front Restaurant
  • Cuisine
    Seafood • Steakhouse • Sushi • Australian • Local
  • Service
    Lunch • Dinner
  • Dietary options
    Vegetarian • Gluten-free
More food and drink
More food and drink
Restaurants • Facilities

House rules

Platinum Luxury Stays at Freshwater Place takes special requests - add in the next step!
Check-in
From 14:00 to 17:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 1,500 is required on arrival. That's about US$991. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 10 per stay
2 years
Cot upon request
AUD 10 per stay
Extra bed upon request
AUD 75 per child, per night
3+ years
Extra bed upon request
AUD 75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardJCBEftposUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 20:00 and 08:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that there is a 2% charge when you pay with any Visa, Mastercard, American Express or UnionPay credit card.

Guests under the age of 18 can only check-in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note a valid Government issued photo ID that matches the credit card name must be presented on check-in.

Cribs and high chairs are available upon request. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that housekeeping service is only offered for stays of more than 7 nights. You can request daily housekeeping service at an extra charge.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Platinum Luxury Stays at Freshwater Place in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 20:00:00 and 08:00:00.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of AUD 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.