Shangri-La Sydney
Accessibility links
- City view
- Swimming pool
- Free WiFi
- Bath
Facilities
- Indoor swimming pool
- Private parking
- Free WiFi
- Family rooms
Reviews
Guests who stayed here loved:
Cheryl
Australia“It was magic! I needed time out and this was the place to go. Highly recommend!”- Nikita Australia“The view from the room was absolutely stunning, especially at night overlooking the harbour. The staff were welcoming and professional, and the room felt clean,...”
- Claudia Australia“Stunning views from the room. Very spacious room, very clean and nice bathroom as well, The bed was very comfortable. They gave us a bottle of champagne on arrival as it...”
Lyndall Australia“Very attentive staff. Great location. Comfortable & clean. Stayed here multiple times and will be back again”
Garth Australia“Everything, could not fault one single thing. Exceeded expectations”
Helen Australia“Fabulous immaculate comfy accommodation. Welcoming, helpful and friendly staff. Horizon club great experience. Breakfast, afternoon tea and canapés delicious. Great location.”- Thomas
United Kingdom“Amazing stay, staff were so friendly and the views were amazing!” 
Michelle Australia“Amazing staff , outstanding location , fresh delicious food , extremely well kept room & facilities ! Just amazing all round x”- Kerryanne Australia“Everything. From the moment you enter the property the smell of the lobby, the welcoming staff, the beautiful views. But mostly that the staff left a happy birthday card...”
- Touma Australia“The location was exceptional we walked everywhere.”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Wake up to breathtaking views of the iconic Sydney Opera House, the Harbour Bridge or Darling Harbour each morning. You will be spoiled for choice at the Shangri-La Hotel, with a day spa, fitness centre and indoor pool at your disposal. ...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Extra bed upon requestAUD 275 per child, per night 3+ years Extra bed upon requestAUD 275 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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The name on the credit card used for the booking should correspond to the guest staying at the property.
A 1.85% credit card surcharge for credit cards is applicable for all credit card transactions.
We require a credit card pre-authorisation or a prepayment of the full accommodation amount plus AU$145 per night for incidentals, for a guest to be able to check in to the hotel.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price.
Please note over New Years a non-refundable, non-transferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time.
When booking 9 rooms or more, different policies and additional supplements will apply.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Please note that Rollaway beds over NYE will be charged at $450 per night and $800 for Horizon Club Rooms and all Suites.
Operating hours for Altitude Restaurant and Blu Bar on Level 36 may vary during the Festive Season and on Public Holidays.
Please note that the Horizon club lounge is closed from 16 to 17 December 2024.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Shangri-La Sydney in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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