The Marco Polo
Accessibility links
- Garden
- Swimming pool
- Free WiFi
- Free parking
Facilities
- Outdoor swimming pool
- Free parking
- Free WiFi
- Family rooms
Reviews
Guests who stayed here loved:
- Lyle
Australia“I loved everything about this property- the staff were great, the room was great- large, well fitted out, very quiet, great bathroom And the water pressure in the shower...” - Tracy
Canada“Great customer service. Rooms are clean, comfortable bed and pillows.” 
Angela Australia“Location was great, the beds were so comfortable and the rooms were fantastic”
Emma Australia“The manager & his wife were very professional and kind amazing people”- Tynneil Australia“So clean and fresh super comfortable beds stuff are really friendly”
- Natasha Australia“Great customer service comfortable beds clean rooms”
Naomi Australia“Immaculate and fresh rooms. Helpful and friendly staff. Convenient location and always feel safe, being a female traveller with a child. Highly recommend for ease and comfort.”- Samantha Australia“Love the upgrades so far! Have stayed here many times over the years and it is looking very fresh. New beds they were very comfortable and pillows were nice and fluffy!...”
Dawn Australia“Great location, very clean and tidy rooms. Staff were very friendly snd helpful.”- Fletcher Australia“New owners are great, they’re very friends and have done a great job with the place.”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away. All rooms have a flat-screen TV as well as a refrigerator...
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Check-inAvailable 24 hoursGuests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outAvailable 24 hoursCancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of AUD 200 is required on arrival. That's about US$129. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.Cards accepted at this property
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Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
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Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Marco Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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