SureStay Hotel by Best Western North Vancouver Capilano
Accessibility links
- Kitchen
- Free WiFi
- Free parking
- 24-hour front desk
Facilities
- Free parking
- Free WiFi
- Family rooms
- Non-smoking rooms
Reviews
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CanadaFood & drink
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Property questions and answers
Property surroundings
Property description
Featuring a heated outdoor pool (Seasonal) and on-site restaurant, SureStay Hotel by Best Western North Vancouver Capilano is located at the foot of Grouse Mountain. Free WiFi is offered in all rooms. Vancouver city centre is 7 km away. A...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inCheck-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of CAD 150 is required on arrival. That's about US$106. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 21PetsPets are not allowed.GroupsWhen booking more than 9 rooms, different policies and additional supplements may apply.Cards accepted at this hotel



Cash is not accepted
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Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
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Payment will be taken directly by the property. In some cases, prior to arrival, the property may pre-authorise the credit card to confirm that it is valid. This can appear as a temporary reduction in the card's balance, but it is not the actual charge. For further details, contact the credit card provider.
Third party credit cards are not accepted. Guest must present their own credit card along with photo identification at check-in.
One parking spot per room reserved.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
A damage deposit of CAD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.


