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Sustainability certification

Fairmont Empress Hotel

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721 Government Street, Victoria
Excellent location
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Property highlights

  • Breakfast
    Exceptional breakfast
  • Parking
    On-site parking, Valet parking, Parking garage, Electric charging
  • Pet friendly
    Pets welcome, Allowed at no extra charge, Pet basket, Pet bowls
  • Wellness
    Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna
  • Free WiFi
    Internet services

Facilities

  • 2 swimming pools
  • Parking on site
  • Free WiFi
  • Non-smoking rooms

Reviews

Scored 8.9
Rated fabulous
Location
Cleanliness
Value for money
High score for Victoria

Guests who stayed here loved:

Sandi
Australia Australia
The rooms are exceptional. Plenty of space and the beds were like sleeping on a cloud. The staff couldn’t be more pleasant and helpful.
Jonathan
United Kingdom United Kingdom
The location was fabulous. The food excellent. Great staff. Nothing too much trouble. It didn’t rain!
John
Canada Canada
The complete experience was very enjoyable from the excellent service and staff to the facilities
Robert
Australia Australia
Unbelievable property one of the best I’ve ever stayed in staff are lovely. Surroundings were over the moon. Just loved every piece of it.
He
Canada Canada
Very convenient location! Beautiful view~ got an upgrade and the room view was amazing. Able to walk to many sightseeing spots!
Fiona
United Kingdom United Kingdom
Loved everything about it. Great location, beautiful hotel. Comfortable bed and pillows. Great bathroom. Gorgeous gardens. Friendly staff. Delicious breakfast. Oh and our...
Amy
United States United States
Absolutely everything. Gorgeous property with lovely flowers. The bar and tea service was exquisite. Location is everything you would want and more.
Andrea
United States United States
Everything - the location, the staff, the lounge and food. Everything is top notch and we love the Empress!
Debra
Canada Canada
It's a beautiful hotel in a great location. We travel with a small dog and the extras to make a pet feel welcome were much appreciated. The Veranda was a good spot for...
David
United Kingdom United Kingdom
Faultless, absolutely prefect stay. Staff so welcoming and nothing is too much.

Sustainability

This property has 2 third-party sustainability certifications.
Biosphere Certification
Biosphere Certification
Green Key Global Eco-Rating
Green Key Global Eco-Rating
Fits: 3 adults
Beds: 2 double beds

240 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

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Fits: 2 adults
Bed: 1 extra-large double bed

280 feet² Air conditioning Ensuite bathroom View Bath or shower Flat-screen TV Refrigerator Electric kettle Free WiFi

Show prices
Fits: 4 adults x 4
Beds: 2 large double beds

330 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 3 adults
1 extra-large double bed ,
1 sofa bed

414 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 2 adults
Bed: 1 large double bed

240 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 2 adults
Bed: 1 extra-large double bed

330 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 2 adults
Bed: 1 extra-large double bed

240 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 2 adults
Bed: 1 large double bed

240 feet² Air conditioning Ensuite bathroom View Bath or shower Flat-screen TV Refrigerator Electric kettle Free WiFi

Show prices
Fits: 2 adults
Bed: 1 extra-large double bed

330 feet² Air conditioning Ensuite bathroom View Bath or shower Flat-screen TV Refrigerator Electric kettle Free WiFi

Show prices
Fits: 2 adults
Bed: 1 extra-large double bed

330 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 3 adults
1 extra-large double bed

414 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 4 adults x 4
1 extra-large double bed ,
1 sofa bed

850 feet² Air conditioning Ensuite bathroom View Bath or shower Flat-screen TV Refrigerator Electric kettle Free WiFi

Show prices
Fits: 2 adults
Bed: 1 extra-large double bed

260 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 4 adults x 4
Beds: 1 sofa bed , 2 large double beds

380 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 2 adults
Bed: 1 large double bed

330 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 3 adults
1 extra-large double bed ,
1 sofa bed

450 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 3 adults
Bed: 1 extra-large double bed

380 feet² Air conditioning Ensuite bathroom View Bath or shower Flat-screen TV Refrigerator Electric kettle Free WiFi

Show prices
Fits: 2 adults
Bed: 1 large double bed

260 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 2 adults
1 extra-large double bed

420 feet² Air conditioning Ensuite bathroom Bath or shower Free toiletries City view Flat-screen TV Refrigerator Free WiFi

Show prices
Fits: 2 adults
Bed: 1 large double bed

344 feet² Coffee machine Refrigerator Free WiFi

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Fits: 4 adults x 4
1 sofa bed ,
1 large double bed

Private suite 549 feet² Coffee machine Refrigerator Free WiFi

Show prices
Fits: 4 adults x 4
2 double beds ,
1 sofa bed

Private suite 581 feet² Coffee machine Refrigerator Free WiFi

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Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Food & drink

Find out what food and drink options you could be enjoying at this property

Property questions and answers

Find more information about the property in the questions and answers. If you can't find what you're looking for you can also send your own questions to the property.

Property surroundings

721 Government Street, V8W 1W5 Victoria, Canada
Excellent location

Property description

Overlooking Victoria’s beautiful Inner Harbour, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s...

  • Check-in
    From 16:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Age restriction
    The minimum age for check-in is 19
    Pets
    Free!Pets are allowed. No extra charges.
    Groups
    When booking more than 4 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubJCBDiscover
  • Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Extra bed upon request
    Free
    3 - 17 years
    Extra bed upon request
    Free
    Adult (18+ years)
    Extra bed upon request
    CAD 50 per person, per night

    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

    The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

    All cots and extra beds are subject to availability.

  • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Fairmont Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

  • If you want to request something specific, you can do that after you choose your rate.

    Once you book, we'll provide details so you can contact the property directly.

  • This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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