The Castle at Swan Lake
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Property highlights
- ParkingFree parking, Private parking, On-site parking, Accessible
- ViewsBalcony, View, Lake view, Pool view
- WellnessHot tub/Jacuzzi
- Free WiFiInternet services
- Kitchen facilitiesCoffee machine, Refrigerator, Microwave, Kitchen
Facilities
- 2 swimming pools
- Free WiFi
- Free parking
- Restaurant
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Property questions and answers
Property surroundings
Property description
Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed....
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Check-inFrom 16:00 to 23:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 07:00 to 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of CAD 200 is required on arrival. That's about US$142. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 19PetsPets are not allowed.Cards accepted at this hotel
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Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
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Please note, the swimming pool is closed for the Winter season.
Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.
Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.
Please note, room views can be requested, but cannot be guaranteed.
To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.
The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Castle at Swan Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property is located in a busy area and guests may experience noise.
A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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