The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.
Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.
Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.
The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.
Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialities in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
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Guest reviews
Categories:
Staff
9.0
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
9.5
Select topics to read reviews:
Guests who stayed here loved
Gavin_flipper01
United Kingdom
“The look of the hotel and furnishings is amazing. Also the staff were very friendly, skilled and helpful.”
Joana
Portugal
“Everything. We usually stay at the hotel!! Location is perfect , breakfast is always good and we love it.
Spa is amazing”
H
Heide
United Kingdom
“The Hotel Alex is in the centre of Zermatt, very conveniently next to the railway station. Public areas are quirky and comfortable with some lovely seating areas. Every day the restaurant impresses with an exquisite, delicious and varied menu. ...”
L
Laura
United Kingdom
“Location was excellent. Everything was first class.”
S
Sirivong
Thailand
“Hotel has a very unique style of classic and Zermatt tradition. I was overwhelmed by every details especially at the bar.
Room is spacious and very good toiletries Molton Brown. Breakfast was very good.”
M
Michaël
Switzerland
“Very cozy room and great bed. The SPA was the reason for our booking and we were not disappointed. They have a beautiful pool, with jaccuzzi, sauna... The short distance from the train station (1min litterally) is adding to the convenience of the...”
Julien
France
“It was a wonderful time at Hotel Alex Zermatt.
we had the pleasure to spend a weekend for our couple birthday. Not only hotel was incredible with a real « soul », special places to welcome you and many activities (huge swimming pool, sauna,...”
M
Mark
United Kingdom
“Warm friendly staff at the Hotel Alex, good food, spotlessly clean and a good place to relax after a day's skiing.”
S
Samantha
South Africa
“Proximity to everything ..the pool was amazing..the decor was something that i have never seen before..beautiful.”
Givanilda
Brazil
“O hotel é lindo , os quartos são maravilhosos e muito aconchegantes , fiquei em um quarto quando varanda e era simplesmente a coisa mais linda a vista , a cama , o travesseiro e as roupas de cama são uma delícia. E fica a 160 m de distância do...”
Hotel surroundings
Restaurants
1 restaurant on site
Alex Grill
Cuisine
International
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
House rules
Resort Hotel Alex Zermatt takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 06:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 17 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 9 years
Extra bed upon request
Free
10 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 135 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note that dogs are not allowed in the restaurant and the breakfast room.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
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