Hostal Alcázar

–Great location - show map
+99 photos
Scored 8.1
Rated very good

Staff

8.9

You might be eligible for a Genius discount at Hostal Alcázar. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Hostal Alcázar in Puerto Natales provides accommodation with a shared lounge and a bar. Free WiFi is available and Municipal Museum of History is a 14-minute walk away. The property features a restaurant and pizzeria. All guest rooms are fitted with a flat-screen TV with satellite channels, microwave, a coffee machine, a bath and a desk. The private bathroom is fitted with a shower and a hair dryer. All units will provide guests with a wardrobe and a kettle. Guests at the hostel can enjoy a continental breakfast. Guests can grab a bite to eat in the in-house restaurant, which serves local, Latin American and Seafood cuisine and also offers vegetarian options. Staff at Hostal Alcázar are available to provide advice at the 24-hour front desk. The property is close to several well-known attractions, 400 metres from Puerto Natales Bus Station, 400 metres from Yungay Square and a 12-minute walk from Puerto Natales Main Square.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Room service
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

American

  • Free parking available on-site

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
3 single beds
4 single beds
1 single bed
2 single beds
5 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Iona
United Kingdom United Kingdom
“Great location just on the edge of the busy centre, clean and comfortable rooms, friendly and helpful English speaking staff”
Jude
United Kingdom United Kingdom
“Friendly and helpful staff. Great to be able to leave luggage. Clean and spacious rooms. Good breakfast and fabulous cafe on site with the best cakes. Close to bus station so perfect for trek transfers.”
Donna
United Kingdom United Kingdom
“Reviews state it is dated but it is clean, spacious, staff present should you need anything and a good breakfast. Breakfast consisted of fruit, yogurt, cereal, bread, cake, eggs and a selection of drinks. Good value for money in puerto Natales”
Kathleen
New Zealand New Zealand
“Close to the bus station. I needed a place at short notice and they had availability. Nice size room. Had everything I needed after 4 days hiking - bed and shower in a private room.”
Ylan90827
China China
“Amazing buffet breakfast, big clean bed and room space, hot shower, closed to the terminal”
Jude
United Kingdom United Kingdom
“Friendly and helpful staff, great to leave luggage. The cafe was the best for coffee and cakes and just chilling. Highly recommended as close to the bus station.”
Luke
United Kingdom United Kingdom
“Has an ok breakfast and the on site restaurant is useful. Staff were very friendly. Stayed a few nights so they kept our bags whilst hiking. Shower was good.”
Tereza
Czech Republic Czech Republic
“The place has everything you need - restaurant, hot water, helpful staff. It is really close to the bus station. Only the rooms on the ground floor dont have a view outside. We wanted to spend the time outside so it was not really an issue.”
John
Hungary Hungary
“The location was superb. It is close to the bus station, which was necessary for us, and was only a 10 minute walk from the main shopping area of town. The staff were excellent: communicative, friendly, responsive to trying to meet our needs....”
Jessica
Australia Australia
“Good location from bus stop, and not too far from shops (10 min walk). Friendly staff and good breakfast included”

Property surroundings

Restaurants

1 restaurant on site
Restaurante #1
  • Cuisine
    Pizza • Seafood • Local
  • Open for
    Lunch • Dinner • High tea
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian

House rules

Hostal Alcázar takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubRed CompraUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note the hotel only accepts US Dollars and Chilean Pesos.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hostal Alcázar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.