Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake
Accessibility links
- City view
- Swimming pool
- Free WiFi
- Free parking
Facilities
- Indoor swimming pool
- Free WiFi
- Free parking
- Family rooms
Reviews
Guests who stayed here loved:
Catherine
United Kingdom“The smell! And the staff and everything was perfect”- Ong
Singapore“Location is excellent, few minutes walk to the night market and a shopping mall just right beside. They serve a good breakfast as well. Rooms are clean and comfortable.” 
Aleksei
Russia“++++ -swimming pool & sauna -breakfast -very attentive concierges, despite poor English, all issues were resolved quickly -location -hotel building is not high, just...”- Kim Singapore“Very beautiful hotel with spacious room and thoughtful housekeepers and very helpful concierge team :) short walk to West Lake!”
- Tatiana
Brazil“Great location, really close to subway, restaurants, shopping area and the West Lake. Nice room.” 
Joanne Singapore“Executive Suite is spacious, clean and comfortable. Staff are friendly and helpful. Short walk to West Lake. Lots of malls, shops and food options next to hotel”- Bee Singapore“Convenient location connecting to a mall and within walking distance to the city centre. Spacious , clean, with high ceiling. Staff are very attentive. We had a wonderful...”
Puay Singapore“The housekeeping staff was detailed and observed what we needed and provided/topped up the necessities accordingly”- Puay Singapore“The housekeeping staff was exceptional with details and observed what we utilised during our stay and provided more of what we required.”
- Douglas Singapore“Overall nice and well maintained. Very convenient as it is connected to a mall and underground metro station. Good guest services too.”
Sustainability
LEED
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Located in the heart of the city, Midtown Shangri-La, Hangzhou amazes you with well-furnished guestrooms, exquisite cuisine at the 4 on-site restaurants and luxurious banquet halls. The property is central to Hangzhou Kerry Centre, the...
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Check-inFrom 14:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestExtra bed upon requestFree 3 - 11 years Extra bed upon requestFree 12+ years Extra bed upon requestCNY 350 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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