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Grand Hyatt Hangzhou

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No.28, Hubing Road, Shangcheng, Hangzhou
Excellent location
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  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning

Facilities

  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Free parking

Reviews

Scored 8.6
Rated fabulous
Location
Cleanliness
Value for money
High score for Hangzhou

Guests who stayed here loved:

Melvyn
United Kingdom United Kingdom
The location was fantastic. Great for walking along the Lakeshore early in the morning before it gets hot
Mélissa
France France
Amazing location, just in front of the lake, staff is amazing, I’ve tried the restaurant inside the hotel, it was perfect!
Laura
United Kingdom United Kingdom
The hotel is in a great location and we had a lovely view of the west lake
Tiago
Belgium Belgium
Everyone is amazingly professional and the hotel is very nice and clean. Facilities are amazing. Gym is very well equipped.
Frank
Germany Germany
Very stylish hotel. We enjoyed very much. Nice and very friendly staff helped very good to use the by App rental bicycles (public not hotel). Breakfast was our best in China.
May
Hong Kong Hong Kong
The location is excellent. The Chinese restaurant inside the hotel is outstanding. The band at the bar is also good.
Crystal
Taiwan Taiwan
The location is perfect, just next to the West Lake. Beautiful view. Very friendly and well-trained staff.
David
United Kingdom United Kingdom
Cardine was great help at the front desk. Great view of West Lake from the room. Excellent location. Best on the lake.
Bee
Singapore Singapore
Breakfast was good. Housekeeping was up to standard.
Jamila
Australia Australia
I liked the location and the entry was very pretty. The staff we're also helpful. Probably the only helpful people i met whilst in china.
Fits: 3 adults
Bed: 1 extra-large double bed

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Patio Minibar Refrigerator Free WiFi

Show prices
Fits: 3 adults
Beds: 2 single beds

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Patio Minibar Refrigerator Free WiFi

Show prices
Fits: 3 adults
Bed: 1 extra-large double bed

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
Beds: 2 single beds

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
Bed: 1 extra-large double bed

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
Beds: 2 single beds

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
Bed: 1 extra-large double bed

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
Beds: 2 single beds

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
Bed: 1 extra-large double bed

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
1 extra-large double bed

646 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
Beds: 2 single beds

431 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices
Fits: 3 adults
1 extra-large double bed

646 feet² Air conditioning Private bathroom Bath or shower Free toiletries Minibar Refrigerator Tea/Coffee maker Free WiFi

Show prices

Food & drink

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Property questions and answers

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Property surroundings

No.28, Hubing Road, Shangcheng, 310006 Hangzhou, China
Excellent location

Property description

Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business centre and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station. The...

  • Check-in
    From 15:00
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of CNY 3,000 is required on arrival. That's about US$421. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash
  • Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    12+ years
    Extra bed upon request
    CNY 291.50 per person, per night

    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

    The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

    All cots and extra beds are subject to availability.

  • Guests are required to show a valid government-issued ID card or passport upon check-in.

    Please note that smoking is not allowed in all rooms.

    Please note that the onsite restaurants, bars and facilities may have limited services until further notice.

    According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

  • If you want to request something specific, you can do that after you choose your rate.

    Once you book, we'll provide details so you can contact the property directly.

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