Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace
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Property highlights
- BreakfastFabulous breakfast
- ParkingFree parking, Private parking, On-site parking, Parking garage
- ViewsCity view, View, Terrace
- Free WiFiInternet services
- Kitchen facilitiesCoffee machine, Electric kettle, Dining table
Facilities
- Indoor swimming pool
- Free parking
- Fitness centre
- Non-smoking rooms
Reviews
Guests who stayed here loved:
Mahn
South Korea“Everything is perfect! Excellent location, nice facilities, kind employees, and good services. You name it.”
Yan
Australia“The property was comfortable and was right beside Western Lake. The windows were big and had beautiful views. The service was one of the best that we have ever experienced...”- Mark
Singapore“Friendly staff. In particular, the concierge, Tim (小刘), whom went the extra mile to assist me in some attractions inquiries, it saved me a potential wasted trip if not for...” 
Jana
Czech Republic“everything was fine, delicious breakfast, comfortable bed”
Parag
India“Location on west lake. Clean and well maintained hotel. Good service. Upgraded me to a suite which was an experience”
Lye Singapore“Objective ia achieve, purpose is tour around Westgate, location is good, breakfast is good.room is clean and tidy. Bathroom has 2 basin. Staff is friendly.”- Jane
United States“Staffs are very friendly and helpful. The hotel location is very convenient and walking distance to west lake. The room layout is very good, esp. there are two sinks and...” - Pw
United Kingdom“Excellent location next to the West Lake. Very comfortable, large bedrooms and a first class Chinese restaurant. All staff are helpful, particularly concierge, and mostly...” - Connie Australia“The closeness to the famous Westlake. Being a sole traveller this was ideal.I felt at ease to walk to and around the Westlake at night on my own. Also impressed with the...”
Niklas United Kingdom“Staff was very friendly and helpful. Especially this young man serving at the concierge (姓刘) was the highlight. We needed a recommendation for a private transfer for 3...”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available. It is a 10-minute drive from Zhejiang Art Museum, a...
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Check-inFrom 14:00 to 00:00Check-outFrom 07:00 to 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.GroupsWhen booking more than 7 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Extra bed upon requestCNY 288 per child, per night 3+ years Extra bed upon requestCNY 288 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Guests are required to show a valid government-issued ID card or passport upon check-in.
Please kindly note that the Spa is currently unavailable. In the event of the Club Lounge being closed, reservations including club benefits may be enjoyed at the Lobby Bar on the first floor. Thank you for your understanding.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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