Please note that the same credit/debit card that was used for booking needs to be presented upon arrival. If you are not the credit card holder, please contact Alqush Downtown Hotel in advance. If you are credit card holder and you are not able to have it with you during your stay at the hotel, please contact the hotel in advance.

Please note that a refundable amount of EUR 50 will be pre-authorized from your credit card for the use of the minibar.

When booking 4 rooms or more, different policies and additional supplements may apply.

Guests under the age of 18 are not permitted unless the hotel receives written permission from their parent or legal guardian.

Parking is subject to availability due to limited spaces and reservation of parking space is required.

A temporary hold (pre-authorization) will be placed on a customer's credit card prior to arrival to ensure there are sufficient funds available (first night value) to guarantee the reservation. The hotel reserves the right to cancel the reservation in case the transaction is declined.

Reservations are charged in local currency - CZK - using the internal exchange rate as set by the property. Bear in mind that your card issuer may charge you a foreign transaction fee.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

En caso de salida anticipada, el alojamiento te cargará el importe total de la estancia.

El aparcamiento está sujeto a disponibilidad, ya que las plazas son limitadas.

Se pedirá un depósito por daños de € 70 a la llegada. Se efectuará en efectivo. Se te devolverá al hacer el check-out. El depósito se devolverá por completo en efectivo una vez revisado el alojamiento.