Hotel Casa San Rafael

–Excellent location - show map
+43 photos
Scored 8.9
Rated fabulous

Excellent location!

9.7

You might be eligible for a Genius discount at Hotel Casa San Rafael. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Set in a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael is 450 metres from Abdon Calderon Park. The hotel offers rooms with free Wi-Fi and flat-screen TVs. Breakfast is provided, and massage sessions can be requested. Decorated in soft hues, rooms at Casa San Rafael have cable TV. All of them feature private bathroom with toiletries. An American breakfast is served daily. Coffee and tea making facilities are available in common areas. Guests can enjoy themselves reading a book at the reading hall or enjoy a massage session at a fee. Airport shuttles can be secured at a fee. Hotel Casa San Rafael is 3.4 km from Mariscal Lamar Airport and 36 km from El Cajas National Park.

Couples particularly like the location — they rated it 10.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Private parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in Cuenca, this hotel has an excellent location score of 9.7

  • Top pick by families with children

Breakfast info

Continental, Vegetarian, American

Private parking available

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Availability

We have no availability here between Thu 13 Nov 2025 and Sun 16 Nov 2025

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Limited supply in Cuenca for your dates: 9 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Daniel
Ecuador Ecuador
“I loved the historic look and feel to the hotel and it's presented very well. Located in a good central location for visiting restaurants and various museums as well as the centre. Security at the hotel was good and the staff were friendly, I'm...”
Jorge
Guatemala Guatemala
“The breakfast Was excellent, the location of the hotel, the staff Was great .”
Eric
United States United States
“We stayed one week here and the breakfast was always delicious and each day was different.”
Antuan
Ecuador Ecuador
“Gran ubicación, buen desayuno y el personal siempre con buena predisposición.”
Kevin
Ecuador Ecuador
“Céntrico y excelente relación precio. El personal muy atento, en especial la señora que estaba a cargo en la mañana. Muy limpio y ordenado.”
Marta
Spain Spain
“Estancia super agradable. Recalcar su amabilidad por el percance que tuvimos (importante) con nuestro transporte. Atentos y preocupados por nosotras en todo momento.”
Mario
Argentina Argentina
“Ubicación. Disponibilidad. Buen trato. Espacio individual y común. Muchas gracias.”
Bettina
“Liebevoll und schön eingerichtetes Hotel. Gute Lage im Stadtzentrum. Freundliches Personal.”
Juan
Spain Spain
“Todo. La atención de todos especialmente Valeria, pendiente de todos los detalles. Ella es el alma del hotel. Se merece un aumento de sueldo.”
Eliana
Ecuador Ecuador
“El desayuno bien. Cerca a todo y excelente trato del personal”

Hotel surroundings

House rules

Hotel Casa San Rafael takes special requests - add in the next step!
Check-in
From 14:30 to 23:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.