Hotel Casa Merced

–Excellent location - show map
+62 photos
Scored 8.2
Rated very good

Free WiFi

9.7

Property highlights

You might be eligible for a Genius discount at Hotel Casa Merced. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Historic Setting: Hotel Casa Merced in Cuenca is housed in a historic building, offering a unique and charming atmosphere. Comfortable Accommodations: Rooms feature private bathrooms, parquet floors, and garden views. Guests enjoy amenities such as free WiFi, air-conditioning, and private check-in and check-out services. Dining and Leisure: The hotel offers a sun terrace, garden, restaurant, and bar. Additional facilities include a games room, coffee shop, and outdoor seating area. Prime Location: Located 2 km from Mariscal Lamar International Airport, the hotel is close to attractions like the Pumapungo Museum (14-minute walk) and Tomebamba River (300 metres). Guests appreciate the central location and excellent service.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Bar

Situated in the best rated area in Cuenca, this hotel has an excellent location score of 9.2

Breakfast info

American

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
1 double bed
1 large double bed
2 single beds
and
1 double bed
or
3 single beds
and
1 double bed
2 single beds
3 single beds
and
1 double bed
4 single beds
and
1 double bed
1 single bed
and
1 large double bed
1 single bed
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Sue
Spain Spain
“Great location, excellent value for comfortable room and breakfast included. The most impressive thing was quiet the room was. Parking nearby..great value overnight stay”
Darlene
Ecuador Ecuador
“We were 3 single friends staying over in Cuenca prior to our returns home. The property more than met our expectations for the value. It is well landscaped, the room was large and comfortable. Our room had a loft with 2 beds and 2 downstairs....”
Blanca
Spain Spain
“My daughter and I loved it from the moment we entered! Friendly, bright atmosphere. The staff couldn't have been more welcoming and helpful. Breakfast was fabulous even though the choice wasn't huge, it was more than generous considering the...”
Gianna
Germany Germany
“Great location, very friendly and helpful staff, clean room, hot water at all times, very beautiful house and areas”
Clare
United Kingdom United Kingdom
“Staff were welcoming, friendly and helpful. Breakfast was filling and set you up for the day. Rooms were clean and cosy. This property was ideally suited for its central location in Cuenca, only 5 mins walk from Plaza Calderon.”
Jacquie
New Zealand New Zealand
“Staff were very nice and helpful although had very limited english. The owner was able to help by phone at the check in process. They gave us a twin room at no extra cost which was bigger for our bulky motorcycle paraphernalia. Breakfast was...”
Kim
Belgium Belgium
“Friendly people, good breakfast, central location, beautiful garden”
Lisa
Germany Germany
“The hotel was beautiful and peaceful. The rooms were clean, spacious and comfortable. The breakfast was great. The location was central, but there weren't windows to the streets, so it was quiet. The staff was amazing and helpful!”
Jaime
Ecuador Ecuador
“Excellent, the hotel is on the heart of the heritage colonial side of the city but it has a beautiful garden that makes you feel the classic Andean houses, and it has a family feeling, both of the owners makes you feel at home,”
Sonia
Canada Canada
“-The staff was incredibly friendly and helpful! We arrived on the night bus and they went out of their way to give us a room so we could rest. -Breakfast was delicious and filling - Location was great! Between the main square and the river.”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1

No additional info available

House rules

Hotel Casa Merced takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa Merced in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.