IMPORTANT INFORMATION

📜 NEW ORDER FROM THE MINISTRY OF THE INTERIOR

According to Royal Decree 933/2021, all adult guests and children aged 14 or older listed in the reservation must present a valid identification document (DNI, PASSPORT, NIE) upon check-in.

🗝️ Key Collection Address

Alquileres Peñíscola 1 S.L.U.

📍 Calle Irta, 2 – 12598 Peñíscola, Castellón

📞 Phone: 964 48 20 65

🕒 Key Delivery Schedule

SUMMER (JUNE to SEPTEMBER):

🗓️ Monday to Sunday: 17:00 to 20:00

WINTER (OCTOBER to MAY):

🗓️ Monday to Friday: 16:00 to 19:00

📦 Saturday & Sunday: Keys will be collected from a coded mailbox at the key collection address.

🔔 Please check for bank holidays and long weekends outside of peak season.

🌙 Late Check-In

Late check-in will be done via coded mailbox.

📌 You must contact reception in advance to receive the code.

💳 Both the reservation and deposit must be paid beforehand.

⏰ Check-Out Time

🕙 Latest check-out: 10:00 AM

🛏️ Bed Linen & Towels

❌ Not included in the rate.

✅ You may bring your own or rent them at reception.

🚫 Pets

Not allowed.

➕ Extras (payable at reception)

👶 Cots: €7/day

🛌 Extra beds: €7/day

🛏️ Sheets: €6 per bed/stay

🧼 Towels: €25 (set of 5 shower towels) – cash only

❄️ Air conditioning: €10/day

📌 Only available during office hours.

🏊 Seasonal Pool

Open from June 15 to September 15

⚠️ Subject to changes by the building’s community.

⚡ Electricity Charges

For stays of 7 or more nights between September 23 and June 4:

💡 Electricity is not included in the rate.

📊 It will be charged at check-out based on meter reading.

📅 For stays longer than one month: Monthly billing at €0.35/kW

✅ Air conditioning is included in these stays.

💳 Deposit

Amount: €150

✅ Payment by card only (cash not accepted).

🔍 After check-out, the apartment will be inspected by Alquileres Peñíscola.

💸 The deposit will be refunded to the same card within 7 days.

🖼️ Apartment Photos

Photos are examples of the available apartments.

📌 Specific floor, view, or unit cannot be guaranteed.

📌 Special Requests

Subject to availability and may incur additional charges.

💰 Payment Policy

The guest must pay 100% of the total price during the 14 days prior to arrival.

📣 Arrival Notification

Please inform Alpen1 in advance if you cannot arrive at the scheduled time.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Alpen 1 Voramar Playa Norte con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

No se puede hacer ruido de 22:00:00 a 10:00:00.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Se pedirá un depósito por daños de € 150 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.

Número de licencia: ESFCTU000012009000955391000000000000000000VT-41831CS2, VUT41831CS