Hotel Cisneros

–Great location - show map
+20 photos
Scored 8
Rated very good

Staff

8.9

Property highlights

You might be eligible for a Genius discount at Hotel Cisneros. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Situated 12 minutes' walk from Alcalá old town, Cisneros Hotel is connected by the A2 motorway to Madrid’s IFEMA convention centre and Barajas Airport. It offers free Wi-Fi. All rooms at the Cisneros are equipped with air conditioning and feature a private bathroom complete with a hairdryer. They also include a TV. Car rental can be arranged at the hotel’s 24-hour reception. There are also vending machines available for drinks and snacks. Hotel Cisneros is located in the World Heritage site of Alcalá de Henares. It can be found 30 km from Madrid’s city centre and 24 km from the Madrid-Barajas Airport.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Private parking
  • Free WiFi
  • Breakfast
  • Cot available on request

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.1)

  • Top pick by families with children

Breakfast info

Continental, Buffet

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Prices converted to USD
We have no availability here between Mon 17 Nov 2025 and Thu 20 Nov 2025

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Room type
Number of guests
Price
2 single beds
or
1 large double bed
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3 single beds
or
3 single beds
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1 double bed
or
1 large double bed
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Limited supply in Alcalá de Henares for your dates: 5 three-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Joanne
United Kingdom United Kingdom
“The hotel was clean and stylish with beautiful rooms and exceptional bathrooms”
Barry
United Kingdom United Kingdom
“The hotel was easy to find, there was free secure outside parking or a small charge for underground parking. Check in was straightforward and quick. The bedroom was clean , spacious and comfortable. Although the hotel had a restaurant, we took the...”
Sergii
United Arab Emirates United Arab Emirates
“The Hotel Cisneros is a small, cozy establishment 20 minutes away from the city center on foot, and the neighborhood is very quiet most of the time. The other guests were also very quiet, most of the time. This makes the hotel ideal for a quiet...”
Miklós
Serbia Serbia
“Really nice and quiet neighborhood in an amazing city.”
Claudia
Denmark Denmark
“Everything is amazing with this little cozy hotel smells so good in this hotel and is very clean.The staff is so nice and helpful. The restaurant staff is always friendly and makes great coffee… everything is nearby just love this place Have been...”
Christopher
United Kingdom United Kingdom
“It was quiet, quaint and very friendly. Breakfast was more than adequate.”
John
United Kingdom United Kingdom
“Easy to find and easy to park. 15 minutes walk to old town. Perfect.”
Jakub
Poland Poland
“Nice room with the big balcony. Free parking next to hotel. 15 min walking to the old town.”
Graham
Nigeria Nigeria
“The hotel was willing to go out of their way to prepare a meal request to satisfy my craving. The customer service was very special and second to none.”
Anonymous
Spain Spain
“Clean bedrooms, comfortable beds, good bathroom and nice staff.”

Hotel surroundings

House rules

Hotel Cisneros takes special requests - add in the next step!
Check-in
From 12:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
€ 15 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.