Hard Rock Hotel Marbella - Puerto Banús
Accessibility links
- Garden
- Pets allowed
- Swimming pool
- Free WiFi
Facilities
- 2 swimming pools
- Private parking
- Free WiFi
- Spa and wellness centre
Reviews
Guests who stayed here loved:
- Kellie
United Kingdom“Love the ambience of the hotel and the manager he is very friendly too Great pool with chilled vibe” - James
Ireland“The layout of the pools, rooms, main reception area. .. exceptional” 
Wendy United Kingdom“The location is convenient, and the outdoor area is a big plus. The staff are very kind and welcoming, thank you to Javier for a warm check in. Breakfast was good, adding...”- Dinică
Romania“Everything was perfect. The breakfast was exceptional, and the rooms were top-notch. Rodrigo from Eden Pool is the best.” - Linda Ireland“Breakfast , dinner excellent choices, pool lovely and lively music was just fantastic, pool staff and all staff excellent.”
- Gary United Kingdom“Close proximity to the puerto,casino and restaurants”
- Shakur United Kingdom“Polite customer service from Xavier . Respectfully helpful and bellboy Cristian”
Catherine Ireland“Everything. The nicest staff, the best location, great pools, great restaurant, great air conditioning. First time I couldn’t find anything to complain about in a hotel 🤣”
Sarah United Kingdom“It's been over a week and I haven't received my deposit back”
Eyup United Kingdom“GREAT BREAKFAST, WARM FRIENDLY STAFF .. LOCATION IS VERY GOOD TOO”
Sustainability
Ecostars
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Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Comfortable Accommodations: Hard Rock Hotel Marbella in Marbella offers family rooms with balconies, air-conditioning, and free WiFi. Each room includes a private bathroom, minibar, and modern amenities. Exceptional...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of € 625 is required on arrival. That's about US$728. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are allowed. Charges may be applicable.GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year Cot upon requestFree Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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When booking more than 3 rooms, different policies and additional supplements may apply.
Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.
The hotel accept dogs up to 10 kg and pigs within Paws friendly program.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
The cribs are available upon request and subject to availability at the property.
Guests will be charged 100% of the reservation for early check-out.
The name on the reservation must match the name on the card used to make the booking. This card must be presented at check-in.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hard Rock Hotel Marbella - Puerto Banús in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of € 625 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
License number: H/MA/00968
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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