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BYPILLOW The Citadel

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Espejo, 2, Centro, Madrid
—
Excellent location
—Show on map
Scored 8.4
Rated very good
  • a hotel room with a bed and a desk at BYPILLOW The Citadel in Madrida hotel room with a bed and a desk at BYPILLOW The Citadel in Madrid
1/35

Property highlights

  • Free WiFi
    Internet services
  • Shuttle service
    Airport shuttle
  • Kitchen facilities
    Electric kettle

Choose dates to see prices

Fri 14 Nov 2025
Sat 15 Nov 2025
Approximate prices in USD for a 1-night stay
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Facilities

  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Lift

Reviews

Scored 8.4
Rated very good
Location
Cleanliness
Value for money

Guests who stayed here loved:

Marija
North Macedonia North Macedonia
“The location is excellent! Late check in is also feasible. They changed the sheets and towels everyday. It is a lively neighborhood and there a lots of restaurants and...”
Elizabeth
Australia Australia
“This was a real surprise! Just a few rooms, but extremely well done and right in the heart of Madrid! I could not have been happier. So comfortable and being able to make...”
Oleg
Ukraine Ukraine
“Comfortable and clean room with a separate bathroom. friendly administrator. convenient location. city center.”
Remo
Switzerland Switzerland
“great location, clean, cozy beds. friendly people and easy communication. great value for money”
Adam
United Kingdom United Kingdom
“Great location five minutes from many main Madrid attractions. Lovely comfortable room, and made great by friendly helpful staff👍”
Булат
Russia Russia
“Password to enter to the hotel and room - perfect!”
Miki
United Kingdom United Kingdom
“location was fantastic, room size great, comfortable, staff very nice and helpful”
Jelena
Montenegro Montenegro
“We have stayed for one night only. The location is fantastic, as well as a whole building.”
Shlomit
Israel Israel
“Great location near the center city, very very clean, and great stuff. Definitely will arrive again!”
Anna
Spain Spain
“It was super nice! Such a great experience. The room was big, comfortable and clean. Bathroom fully equipped. There is has also room service so you can order a good quality...”

Double

Fits: 2 adults
Bed: 1 double bed

161 feet² Air conditioning Private bathroom Bath or shower Free toiletries Flat-screen TV Minibar Electric kettle Free WiFi

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Superior Double Room

Fits: 2 adults
Bed: 1 double bed

194 feet² Air conditioning Private bathroom Free toiletries Wardrobe or closet Flat-screen TV Minibar Electric kettle Free WiFi

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Triple Room

Fits: 3 adults
Beds: 2 single beds , 1 sofa bed or 1 double bed , 1 sofa bed

226 feet² Air conditioning Private bathroom Bath or shower Free toiletries Flat-screen TV Minibar Electric kettle Free WiFi

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Interior Double Room

Fits: 2 adults
Bed: 1 double bed

Air conditioning Private bathroom Bath or shower Wardrobe or closet Flat-screen TV Minibar Electric kettle Free WiFi

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Twin Room

Fits: 2 adults
Beds: 2 single beds

161 feet² Air conditioning Private bathroom Bath or shower Free toiletries Flat-screen TV Minibar Electric kettle Free WiFi

Show prices
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Food & drink

Find out what food and drink options you could be enjoying at this property

Property questions and answers

Find more information about the property in the questions and answers. If you can't find what you're looking for you can also send your own questions to the property.

Property surroundings

Espejo, 2, Centro, 28013 Madrid, Spain
—Excellent location

Property description

Situated in Madrid, 200 metres from Mercado San Miguel, BYPILLOW The Citadel features air-conditioned rooms with free WiFi and a tour desk. The property is located 350 metres from Plaza Mayor, 600 meters from Puerta del Sol and 350 metres...

  • Check-in
    From 14:00 to 22:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 2 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    VisaMastercardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed

  • Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    There is no capacity for cots at this property.

    There is no capacity for extra beds at this property.

  • If you expect to arrive outside reception opening hours, please inform The Citadel by Pillow in advance.

    Please note that this property is not adapted for guests using a wheel chair.

    When booking more than 2 rooms, different policies and additional supplements may apply.

    Late check-out until 12:30 is available for EUR 10 per room. This service is subject to availability.

    Please note that the schedule for reception is from 14:00hrs to 22hrs.

    Please keep in mind that the reservation must be paid through the Redsys payment gateway.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform BYPILLOW The Citadel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

  • If you want to request something specific, you can do that after you choose your rate.

    Once you book, we'll provide details so you can contact the property directly.

  • This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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