In order to preserve our peace, security, as well as that of our other guests and the residents living on-site, we kindly ask that you adhere to the following conditions:

Mandatory Information to Provide

Please provide us with the following:

The reason for your visit.

Your estimated arrival time.

A valid phone number where you can be reached.

Any additional information you consider useful to facilitate your stay.

Identification Documents:

An ID for each traveler wishing to stay with us must be submitted immediately after booking and no later than 48 hours after the reservation.

If we do not receive the documents within this timeframe, we will be forced to cancel your booking without the possibility of a refund.

Key Handover:

The keys will be handed over in person only to the person who made the reservation, upon presentation of a valid ID that matches the information provided during the booking, unless a prior arrangement has been made.

Modifications:

Any modifications (dates, length of stay, number of guests, etc.) must be made solely via the Booking platform.

No modifications will be accepted on-site.

Reservation Compliance:

If the information provided does not match the booking (e.g., ID not submitted, incorrect number of guests, etc.), we will not hand over the keys, and no refund will be given.

Any non-compliance will result in the cancellation of your stay without compensation, as the accommodation has already been arranged.

By confirming your reservation, you accept all of these conditions. We thank you for your understanding and remain at your disposal for any questions before your arrival.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Appartement T2 moderne cosy et climatisé à proximité du centre ville de lyon con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

No se puede hacer ruido de 22:00:00 a 08:00:00.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Se pide un depósito por daños de € 300. El alojamiento realizará el cargo días antes de la llegada. Se efectuará con tarjeta de crédito. Se te devolverá al hacer el check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.