In order to preserve our peace, security, as well as that of our other guests and the residents living on-site, we kindly ask that you adhere to the following conditions:

Mandatory Information to Provide Please provide us with the following:

The reason for your visit. Your estimated arrival time.

A valid phone number where you can be reached.

Any additional information you consider useful to facilitate your stay.

Identification Documents: An ID for each traveler wishing to stay with us must be submitted immediately after booking and no later than 48 hours after the reservation. If we do not receive the documents within this timeframe, we will be forced to cancel your booking without the possibility of a refund.

Key Handover: The keys will be handed over in person only to the person who made the reservation, upon presentation of a valid ID that matches the information provided during the booking, unless a prior arrangement has been made.

Modifications: Any modifications (dates, length of stay, number of guests, etc.) must be made solely via the Booking platform. No modifications will be accepted on-site. Reservation Compliance: If the information provided does not match the booking (e.g., ID not submitted, incorrect number of guests, etc.), we will not hand over the keys, and no refund will be given.

Any non-compliance will result in the cancellation of your stay without compensation, as the accommodation has already been arranged. By confirming your reservation, you accept all of these conditions.

We thank you for your understanding and remain at your disposal for any questions before your arrival.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をChaleureux appartement T2 au calme et climatisé proximite centre lyonに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

静かにしてほしい時間帯：22:00:00～08:00:00

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

滞在中にお客様によって宿泊施設に対する損害が発生した場合、宿泊施設の損害補償に関するポリシーに基づき、チェックアウト後に最大€ 300が請求される可能性があります。