Guests are required to contact Vacancéole after booking to get all the necessary information regarding your stay (reception opening hours, accommodation address, additional services available, things to do in the area and other practical information). For more information regarding accommodation for guests with reduced mobility, please contact the property. Guests planning to arrive outside of reception opening hours are requested to call the property in advance in order to arrange a check-in time. Please note that only 1 pet per accommodation is allowed, for an extra charge of EUR 12 per day. Please note that for stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.

-the city taxe is to be paid on arrival

- a deposit will be requested on your arrival

All bathers must wear swimwear (traditional swim briefs, one or two-piece swimsuit). For hygiene reasons, long wetsuits, swimming shorts, and more generally all loose clothing, are prohibited. The pool area is prohibited for people dressed other than in the swimsuits mentioned above.

Please note that the bar is open from July to August 2024.

From July to August 2024, the children's club is open only from Monday to Friday.

For stays from 1 to 3 nights, bed linen and towels are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 4 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.

For group bookings (5 units or more) group conditions may apply: prepayment of the total amount at the time of booking and cancellation possible up to 45 days before arrival. Please contact us for further information.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Vacancéole - Le Domaine d'Enserune con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

No se puede hacer ruido de 23:00:00 a 06:00:00.

Se pedirá un depósito por daños de € 300 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.