Hôtel Le Donjon - Cœur de La Cité Médiévale
Accessibility links
Property highlights
- BreakfastSuperb breakfast
- ParkingPrivate parking, Valet parking, Accessible
- Pet friendlyPets welcome, Charges may apply, Pet bowls
- ViewsGarden view, Inner courtyard view
- Free WiFiInternet services
Facilities
- Private parking
- Free WiFi
- Family rooms
- Restaurant
Reviews
Guests who stayed here loved:
Jane
France“Attention to detail position of hotel wonderful breakfast. Like tea and coffee in room”- Jane
Australia“Liked the location - I inside the walls of the castle. Easy walk around and close to shops and restaurants.” - Anastasiia
Spain“Beautiful park, nice interiors, very quite place. The hotel paid attention to the comment on the booking and gave my husband and me a pleasant surprise. Thank you a lot!” 
Susan
Ireland“Staff were very helpful we stayed 2 days and traveled to a wedding in St.Girons returning for another night as we are flying from Carcaonne Airport”
Gillian
United Kingdom“Fantastic location. Beautiful hotel with welcoming staff. Room was spotless and very well equipped. We had our own private terrace which was lovely. Air conditioning very...”
Wherethedevilarewe United Kingdom“The location couldn't be better. Step out of the door into medieval Carcassonne!”- John United Kingdom“Friendly and helpful staff. Super location. Safe and secure car parking.”
- Jenny United Kingdom“Lovely old property full of original features. Great location with very well organised parking. Great bedroom with a very comfortable bed.”
- Lesley United Kingdom“Lovely hotel. Really good location. Perfect garden to sit and enjoy a glass of something before going out or breakfast first thing. Clean, cleaned room everyday with fresh...”
- Sue United Kingdom“The location was excellent, right in the centre of the medieval city, perfect for sightseeing and with several good restaurants close by. The buffet breakfast was great...”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is...
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Check-inFrom 16:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 06:30 to 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are allowed. Charges may be applicable.GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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The address of the car park is:
32 Chemin des Ourtets, 11000, Carcassonne.
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.
Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.
The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hôtel Le Donjon - Cœur de La Cité Médiévale in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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