Temporesidence Chateauneuf

If you plan to arrive outside reception opening hours, please contact the property in advance.

When travelling with pets, please note that an extra charge of 5€ per pet, per night per apartment applies.

We acept only one pet (cat or dog ) per apartment under 20kg. Arrivals are via safes. For more information please contact us on + 33 5 59 59 11 77 (from 9 a.m. to 12:30 p.m. and from 2 p.m. to 6:30 p.m.). The apartments are available from 3 p.m.

Please note that during high season, from July 2nd to August 31st, 2025 inclusive the reception is open from Monday to Saturday, from 10:00 AM until 13:00 PM and from 2:00 PM until 17:30 PM. The reception is closed on Sunday.

During low season, the reception is closed. Arrivals will be made via 'safes' from 3pm.

Guests planning to arrive outside these hours are kindly requested to inform the hotel in advance.

When travelling with pets, please note that an extra charge of 15 EUR per pet, per night per apartment applies. We accept only one pet (cat or dog ) per apartment under 20kg.

To get the apartment key, you will need to pay the damage deposit of EUR 200 per apartment by credit card. For large events, such as Bayonne Festivals and Foire Au Jabon, the damage deposit is EUR 400 per apartment.

To get the apartment key, you will need to pay the damage deposit of EUR 200 per apartment by credit card. For large events, such as Bayonne Festivals and Foire Au Jabon, the damage deposit is EUR 400 per apartment.

You can pay the deposit by telephone. (maximum 2 days before or on the day of your arrival by calling 05 59 70 51 10 between 10 a.m. and 1 p.m. and 2 p.m. and 4 p.m.).

The property’s reception opening hours are:

– From July 2nd to August 31st, 2025 inclusive: Monday to Saturday form 10:00 AM to 1:00 PM and from 2:00 PM to 5:30 PM.

– From September 1st to December 31st, 2025 inclusive: Reception is closed.

Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in.

Please note that pets will incur an additional charge of €15 per night, per pet. Please note that the property can only accommodate pets with a maximum weight of 20kg or less.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Temporesidence Chateauneuf con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Este alojamiento está situado en una zona peatonal.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

No se puede hacer ruido de 20:00:00 a 10:00:00.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.

Se pedirá un depósito por daños de € 200 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 14 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.