o For questions about an invoice or payment, please contact the accommodation provider.

o Refunds will be returned to the same account you paid with within 30 days.

o Please note that you can only pay by credit card.

o Information about allergens and allergies can be obtained from the relevant restaurant on location.

o Check / Check out times are as follows:

Check-in: From 4 pm (Belgian parks : 3 pm)

Check out: 10.00 a.m. at the latest (Belgian parks: 10.00 a.m.)

o Breakfast is not included in the offered rate.

o Most of our accommodations are equipped with a baby bed and high chair (there are exceptions, please contact the accommodation provider to ensure that the accommodation you have booked also includes these facilities).

o Parking is free on our own grounds.

o Bed linen and towels are included in the offered rates.

o Guests are required to show photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

o Pets are allowed in certain accommodation types, if you would like to stay with your pet please contact us for the possibilities.

o Remained open: Toddler Pools

o Massages for children are available supervised by our Deep Nature® experts. We ask you to bring everything necessary for baby: blanket, pacifier, bottle and change. Activity for babies from 1 month to 1 year. You can also enjoy a hammam and massages. This massage is available in 20, 45, 60 and 75 min. In single or double cabin. To book, contact the Spa Reception. L'Idéal custom facial treatments are available. Share a privileged moment of well-being and serenity with your child, for a real moment of complicity. In the double cabin, you each receive a personalized massage, designed with your practitioner. From 4 years. Available in 20 and 45 min. To book, contact the reception of the spa.

o Closure for annual maintenance of the Aquamundo from 01/13/2025, 7:00 p.m. to 01/15/2025, 12:00 p.m. Only concerns the wave pool, interior lagoon, paddling pool

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Se pide un depósito por daños de € 1. El alojamiento realizará el cargo días antes de la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.