The Chester Grosvenor
Accessibility links
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
Facilities
- Parking on site
- Spa and wellness centre
- Free WiFi
- 2 restaurants
Reviews
Guests who stayed here loved:
Marie
United Kingdom“The staff are really friendly and nothing is too much trouble”
Bernard United Kingdom“Everything went well especially the dining experience All the staff were professional and polite and friendly and the room was very nice. The chef also shared a recipe...”
Alison United Kingdom“Absolutely love the hotel! Locating was a little difficult, found in multi story car park after taking a wrong turn and asking for directions. Staff were amazing, hotel was...”
Kim United Kingdom“Always a special stay at the Chester Grosvenor. The whole staff team are an asset as they do everything possible to help.”- Terry United Kingdom“Fantastic stay. Fabulous room, staff and breakfast was amazing.”
- Mary United Kingdom“Location, service, cleanliness and very comfortable bed”
Pete2010
New Zealand“THE place to stay in Chester! Very central yet quiet and very good facilities. The ambience and level of service are what you come here for.”- Simon United Kingdom“Everything great location amazing customer service just how it should be done a revisit after 27 years and it is still amazing 😀😀😀”
- Yolanda
Spain“The location was brilliant and mostly the staff were exceptional.” 
David United Kingdom“Beautiful hotel with excellent facilities and very friendly staff”
Sustainability
Green Tourism
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual colour scheme,...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inCheck-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.Cards accepted at this hotel
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Child policies
Children of any age are welcome.
Children 11 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
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Arkle is open Thursday to Saturday inclusive.
Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.
The spa is open Thursday to Monday only.
Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.
Please note that payment must be from the original card used to make the booking.
Car parking charges when using the Grosvenor Shopping Centre car park are £15.00 per 24 hours.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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