Genting Hotel & Spa at Resorts World Birmingham
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Property highlights
- BreakfastVery good breakfast
- ParkingPrivate parking, On-site parking, Parking garage, Electric charging
- Free WiFiInternet services
- Kitchen facilitiesCoffee machine, Electric kettle, Refrigerator
- WellnessSauna, Fitness centre
Facilities
- Indoor swimming pool
- Private parking
- Free WiFi
- Family rooms
Reviews
Guests who stayed here loved:
Craig
United Kingdom“The staff were very helpful and friendly. The hotel is superbly placed and very clean and secure.”- Valerie United Kingdom“Excellent choice of food, well cooked and presented”
- Alex United Kingdom“Room was lovely. Free use of the spa facilities. Plenty of places to eat. 10 minute train ride into Birmingham.”
Alan United Kingdom“Was a great hote.l so clean very friendly staff great room and the breakfast in the sky lounge was spot on well worth the money and i have no problem booking again .”
Gary
Isle of Man“The check in process was efficient and pleasant. The room was spacious. The beds were extremely comfortable. The room service food was decent quality and reasonably priced.”
Denise United Kingdom“The Genting hotel was one of the best hotel that I have stayed in. Great Location. Very clean, bed was very very comfortable.”
Carys United Kingdom“Lovely helpful reception staff, couldn’t do enough to help, rooms excellent, Restraunt and breakfast great too, really good location for NEC work trip”
Susan United Kingdom“Everything was at a high standard. Very impressed.”
Marcia United Kingdom“Always visit the Genting once a year. The Spa facilities and pool. Beautiful breakfast. Everything being on one complex. Shops, restaurants and entertainment.”
Erin United Kingdom“Lovely big room comfy bed friendly staff great breakfast”
Sustainability
Green Tourism
LEED
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Genting Hotel is located within Resorts World Birmingham and is next to Birmingham Airport, the NEC Birmingham and Birmingham International Station. All rooms feature free WiFi, a flat-screen TV, air conditioning, tea and coffee-making...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inCheck-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.Cards accepted at this hotel
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Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Extra bed upon request£15 per child, per night 3 - 11 years Extra bed upon request£15 per child, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Other shopping, dining and leisure experiences are now open within Resorts World for guests to enjoy.
Spa and swimming pool access is strictly over 18's only Access in a Signature Room and Superior Room begins at 15:00 until 21:45 and 7:00am until 10:00am and you may access the facilities for a 1 hour and 30 minute session during your stay, subject to availability.
Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park.
Additional car parking is available in the Resorts World Birmingham, S2 or E5 car parks. Guests should validate their ticket at reception, which will reduce the cost to GBP 10 for each overnight stay, and then pay at the car park machines provided throughout the resort.
The hotel’s bedrooms can accommodate a maximum of 2 adults and 1 child on an extra bed. For all children above 12 but below 18 years of age travelling with parents, the hotel can offer an interconnecting room that is charged at the full rate.
The Genting hotel has a strict non-smoking, non-vaping policy and penalty charges may be applied.
The hotel can provide special requests, chocolates, balloons and flowers during a guest's stay. The hotel team will always endeavour to deliver and accommodate, however please allow as much notice as possible for items that need to be ordered. Charges are applicable and are available on request. Please submit requests in the Special Requests box.
Guest can use the Spa facilities for 1 hour and 30 minutes during their stay, subject to availability.
Spa Terms and Conditions:
The Santai Spa, also housed within Resorts World Birmingham, is offering hotel guests complimentary use of the gym and spa pool whilst checked in at the hotel. Access to the spa is subject to availability, as hotel guests may be limited at peak times, and a maximum length of stay may be enforced.
The Santai Spa promotes an environment of relaxation and tranquility. In light of this, the spa is a mobile phone, pager, camera and smoke-free zone.
The Genting Hotel will do its upmost to keep the spa open during hours as published, but it may be necessary for us to close all or elements for reasons such as cleaning, repairs or circumstances beyond our control.
The property accepts no liability for any disruption that may be caused to guests for these reasons.
The Genting Hotel is cashless and we only accept payment by Credit or Debit card.
Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park for £20 per day.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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