We want you to have an amazing stay, but we also ask that you respect our property and the neighbourhood. Please follow these house rules.

1. Please respect the check-in and check-out time

2. Please do not share the keys/key codes with unregistered guests

3. No parties or large gatherings are allowed

4. Please keep noise levels to a minimum between 10:00 pm and 8:00 am

5. No illegal substances or activities are allowed

6. No smoking, vaping, or e-cigarette allowed anywhere inside or on the apartment balcony/terrace

7. No pets are allowed unless authorised at the time of booking (fees apply £24 per night per pet)

8. Please be careful not to damage the furnishings or ornaments

9. Please turn off the lights, and electric heating when you go out

10. Please take care to close windows and lock the door securely behind you when you’re not in the property

11. Please wash your dishes

12. Housekeeper will come every week after one week of check-in to clean the apartment and change the Linen, unless requested to change ‘subject to availability’ or not included during the stay

13. Please dispose of RUBBISH/TRASH in bin bags at the designated bins during the specified days and timings outlined in the Arrival Instructions .

Please note that these apartments/premises are strictly NON-SMOKING, and any violation of this policy will result in a penalty of £250 and any additional cleaning charges incurred.

Please be aware that any damages caused to the apartment or its furnishings will result in the forfeiture of the security deposit. In the event that the cost of repairs exceeds the amount of the security deposit, you will be held liable for the additional expenses.

14.If you cause damage to the property during your stay, you could be asked to pay up to £249 after check-out, according to this property damage policy.

EMERGENCY INFORMATION 

In the event of a fire, please evacuate the building immediately through the main entrance and proceed to the opposite side of the road. Responding to emergencies promptly and safely and contacting the local authorities immediately is crucial. For emergencies, dial 999 to reach the police, fire department, or ambulance. If the situation is not an emergency, you can dial 101.

If you need to report any issues or concerns regarding the apartment, please contact us at info@hybridresi.com or via WhatsApp/Call at +44 (0) 2034882904. We appreciate your prompt communication and cooperation in ensuring the safety and well-being of all our guests.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Hybrid Resi - London, Sutton with onsite car parking con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Es necesario realizar el pago antes de la llegada a través de transferencia bancaria. El alojamiento se pondrá en contacto contigo después de reservar para darte las instrucciones.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

No se puede hacer ruido de 22:00:00 a 07:00:00.

Las personas que se vayan a alojar recibirán un contrato de alquiler que tendrán que devolver firmado al alojamiento antes de la llegada. Si no reciben el contrato a tiempo, tendrán que ponerse en contacto con la empresa de gestión de alojamientos llamando al número indicado en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Si causas daños al alojamiento durante tu estancia, podrían pedirte un pago de hasta £300 después del check-out, según las condiciones sobre daños en el alojamiento.