- Garden
- Pets allowed
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- Free WiFi
- Family rooms
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Tea/coffee maker in all rooms

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Guest reviews
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Guests who stayed here loved
- Victoria
United Kingdom“Lovely elegant hotel in the perfect location for us. We had dinner it was very good as was breakfast” - Colwill
United Kingdom“Decor ....size of room ...ease of parking ....great breakfast” - Dex
United Kingdom“Lovely clean hotel with good helpful staff. The room was clean and nicely prepared. The location was exactly where I needed to be and my friend arrived by train and the location was excellent as it is just over the road from the...” - Dawn
United Kingdom“The location was perfect: right outside the station. 10 mins walk in to the city. Very friendly welcome. All staff were professional and friendly. We had a deluxe double room which was spacious. All amenities you would expect were provided....” - Laura
United Kingdom“Spacious clean room with an option to regulate the temperature. Complimentary water and snacks, coffee making machine and kettle for tea. Good location and friendly staff.” - Kit
United Kingdom“The hotel is very elegant. Nisha is a excellent staff. She is very helpful and always smiling. The restaurant very good. Price is very fair, main menu and dessert also good.”
Amy
United Kingdom“The room was lovely and clean, having everything we needed. The staff were welcoming and polite and the option to check in before arriving made the process so smooth. We ate at the restaurant in the evening and spent our time relaxing in the bar...”- Wendi
United Kingdom“The staff are very friendly and well dressed. The room was very clean and tidy bathroom was clean . Hotel is stunning and well worth a visit. We had an excellent time and hopefully visit again soon.” - Katie
United Kingdom“The location of this hotel is perfect just opposite the station. The hotel and the station are beautiful buildings. Staff are friendly, food is excellent. Close walk to Chester centre.” - John
United Kingdom“Location next to station but only 15 minuts to centre. Had an upgraded room which was very clean and comfortable. Staff were very good friendly and helpfull.”
Hotel surroundings
Restaurants
- Kings' Grill
- CuisineBritish
- Open forBreakfast • Dinner
- V&A
- Open forLunch • Dinner
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.




The fine print
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.
£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.
The dinner supplement is not available on New Year's Eve.