Mermaid Suite Hotel
Accessibility links
- Free WiFi
- Private bathroom
- Key card access
- Non-smoking rooms
Facilities
- Free WiFi
- Family rooms
- Non-smoking rooms
- Restaurant
Reviews
Guests who stayed here loved:
Kirsty
United Kingdom“Perfect location, friendly staff, we requested a low floor due to mobility issues and this was provided. Would definitely stay again.”
Zhiyu United Kingdom“Excellent location, served its purpose for a one night stay.”
Raquel United Kingdom“Receptionist was so kind and helpful. I forgot my house keys on the hotel and when they found it they have messaged me and they are willing to ship it for me. Appreciate it...”- Judi United Kingdom“The room was very clean and comfortable and spacious. The stairs were difficult to climb with suitcases.”
Barbrin
New Zealand“Friendly staff, beds were comfy, bathroom was new and clean with nice shower. There was a kettle for a hot beverage... and the location is fantastic.”
Raivo
Finland“Great location. Quiet street between Oxford Street and Bond Street. The hotel was clean and compact.”- Child
Australia“Great price for location , close to transport, shopping and restaurants. Clean and room well serviced.” 
Elen United Kingdom“Fantastic location, convenient for the West End and close to lots of bars and restaurants. We had a warm welcome, and the room was clean and perfectly adequate for our...”- Rachel New Zealand“The location was amazing. The staff were very friendly and let us store our bags before and after our check in and check out. The room was quite large as well. The fan...”
- Cliona
Ireland“It was in a perfect location for exploring London. Safe and clean.”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
With its own restaurant, the Mermaid Suite Hotel is situated just off Oxford Street, in the heart of the fashionable West End. The hotel is made of separate buildings which are located next to each other. Bedrooms offer an en suite...
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Check-inFrom 13:00 to 23:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 4 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Extra bed upon request£50 per child, per night 3+ years Extra bed upon request£50 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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The credit/debit card used when you made your reservation must be presented at check-in, with photo ID, to settle the full payment.
American Express card are not accepted.
Please note this property doesn't have a lift.
Air Conditioned rooms are available upon advance request (additional charges apply)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mermaid Suite Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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