Quay Apartments Clarence House

–Great location - show map
+51 photos
Scored 8.2
Rated very good

Staff

8.9

Property highlights

You might be eligible for a Genius discount at Quay Apartments Clarence House. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodation: Quay Apartments Clarence House in Newport offers 4-star apartments with free WiFi, a lift, and a 24-hour front desk. Guests benefit from concierge service, a minimarket, family rooms, full-day security, and express check-in and check-out. Modern Amenities: Each apartment features a kitchenette, private bathroom with a walk-in shower, and a dining area. Additional amenities include streaming services, a coffee machine, and a seating area. Prime Location: Located 43 km from Cardiff Airport, the property is near attractions such as Cardiff Castle (23 km) and Cardiff Bay (30 km). Guests appreciate the convenient location, room cleanliness, and comfort.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms

Top location: Highly rated by recent guests (8.6)

  • Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 single bed
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Jody
United Kingdom United Kingdom
“Quality of everything (furniture, electricals, fixtures and fittings) in the apartment is very good.”
Estera
United Kingdom United Kingdom
“Beautiful modetn apartment with everything u need! Perfect for family break.”
Paul
United Kingdom United Kingdom
“Clean , secure , facilities , secure car park . Friendly reception on arrival”
Yadvendra
United Kingdom United Kingdom
“I stayed for one night at Quay Apartments and had a wonderful experience overall. The apartment was clean, spacious, and very comfortable. The location is fantastic — right in the heart of the city, with Tesco and the high street just a short walk...”
Adrian
United Kingdom United Kingdom
“spacious, clean flat, lot of amenities in the kitchen - kettle, toaster, microwave, fridge, plates, mugs, cutlery,”
Nisha
United Kingdom United Kingdom
“The whole stay was perfect from start to end. The receptionist was really friendly and helpful. Was also reassuring to know that they were there 24hours a day. The apartment is safe and very quiet. It is clean with everything you could need in the...”
Samantha
United Kingdom United Kingdom
“Very central, apartment is lovely and had everything we needed.”
Agnes
United Kingdom United Kingdom
“Great Location!! Easy access to the shopping centre, buses and market other local amenities. View was great as well. Very Spacious and clean. Facilities were what I expected. Staff were ooh sooo friendly and polite.”
Marcia
United Kingdom United Kingdom
“Proximity to city centre and public transport. Very friendly staff, easy to get to. Perfect for a short stay weekend (the weather made it fabulous, which was a bonus). Wish we'd stayed an extra nite. Would definitely stay there again 👍🏽😀”
Zubair
United Kingdom United Kingdom
“Good location and friendly staff - 9th floor was god with a fantastic view. kitchen and area was clean but we cant open windows. very quiet and nice”

Host Information

Company review score: 9Based on 3,527 reviews from 4 properties
4 managed properties

Company information

This is a family ran business, who have been accommodating guests for the past 10 years. We care about your stay so we would like to make you feel welcome and at ease. We are easy to get hold of, and will happily be at your service for anything you need (within reason of course- but if needs be, if you want a croissant from France we can get you one).

Property information

This is our 4th location and have been accommodating guests for the past 10 years. Located just by River Usk, these amazing top floor apartment will give you great views of the city and the river. Spacious and comes with a fully fitted kitchen. Be prepared to find it a struggle to leave the apartments because our sofas and beds are comfier than a baby in a crib wrapped in blankets.

Neighbourhood information

Kingsway Shopping Centre NP20 1EW Friars Walk Shopping Centre : NP20 1EA Newport Centre: NP20 1UH (Council-run facility with a fitness suite, pool and space for concerts, conferences and exhibitions.) Dolman Theatre Works NP20 1HY (Performing arts theatre) The Neon: NP19 7AB (Live Music Revenue) Le Pub NP20 1FW (Live music) Newport Castle NP20 1DA The River Front NP20 1HG (Performance Art Theatre) University of South Wales NP20 2BP St Woolos Hospital NP20 4SZ Royal Gwent Hospital NP20 2UB

Languages spoken

English,Spanish,French,Urdu

Property surroundings

House rules

Quay Apartments Clarence House takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £100 is required on arrival. That's about US$132. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£10 per child, per night
Cot upon request
£10 per child, per night
3 - 11 years
Extra bed upon request
£10 per child, per night
12+ years
Extra bed upon request
£15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverSoloUnionPay credit cardBankcardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Quay Apartments is a completely non-smoking property.

Payment must be made by the person staying in the apartment and the card holder must present valid supporting photographic ID at check-in.

The property does not accept group of bookings of 2 apartments or more.

The property does not accept local bookings from within the area or city.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.